Helo!
i want to use ivr technology to get information from my phone.
can any one help me how this is possible.
thanks
Helo!
i want to use ivr technology to get information from my phone.
can any one help me how this is possible.
thanks
Hi
I represent Invox (http://www.invox.com) and wanted to notify Sugar community of the integrations we offer.
Invox allows your phone system to
Capture incoming leads into Sugar using Whitepages
Prompt caller for their name and reason for the call, transcribe it and insert a lead automatically
Tracks calls from existing customers in CRM
Search lead - define custom rules - eg: Play welcome back $name
Add custom note in your workflow - eg: put survey results into Sugar
Archive call records and voicemail (with transcription) into Sugar
CTI, Call Center Integration - show information related to the caller to your agents as a popup. You can customize the fields
you want to show. The popup also shows the location is Google maps and whitepages data.
There is no programming required. Everything is drag, drop and dial.
Please let me know if someone is interested in a free trial. Currently, we are also offering a FREE US or UK number for
testing.
Thanks.
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