Issue Accessing Modules -> Contacts -> Fields

[JohnMadrak]

Hello,

I'm having an issue with my SugarCRM install. I am unable to access the contact fields area in the module studio to create custom fields.
When I click the link, it will say "Loading page, please wait.." and then "Done" but nothing changes in the screen.

Any help would be highly appreciated. Here is my system information:

PHP 5.3.2
Fedora release 11 (Leonidas)
Mysql 5.1.48
SugarCRM CE Version 5.5.4 (Build 1246)
lighttpd 1.7

Thank you very much for your help.

[davidboris]

Hi,

If you are facing issue with only 1 particular module, I would suggest to recheck all the customizations done for that module. I've seen that some javascript code(not well placed) blocks the studio loads.

[JohnMadrak]

Hello,

Its actually all of the fields modules under the studio. We have not customized anything at all. Its nearly a stock install, with just some data imported into it.

Thanks again for your help.

[davidboris]

Hi,

The problem exists in all the modules, then I would suggest install "Developer Tools" in you mozilla browser and see what Javascript files dont have good permission.

[JohnMadrak]

Hello,

Thanks for your help so far.

I was just watching the error log and this is what turned up.

Error: parseJSON
Source File: http://<url removed>/include/javascript/sugar_grp1_yui.js?c=1
Line: 9335

Any help would be appreciated.