Issue importing to custom fields

[jsaraco]

Hi - I was importing a large csv file into the Accounts module. Every field imported successfully, except for three custom fields. Other custom fields imported just fine.Strangely, when I tried a separate import using only Name and these three fields, it worked perfectly. Anyone run into this before? Any suggestions?

We're using 4.5.1d


Thanks in advance,
-Jim

[andopes]

Hi, Jim.

Have you imported a shorter list with all fields??

SugarCRM has limitation on size of import file.

Cheers.

--
André Lopes
Lâmpada Global Services
Rua Bela Cintra, 299 conjunto. 51
São Paulo, SP 01415-000
tel1. 55 11 3237-3110
cel. 55 11 7636-5859
e-mail: info@lampadacrm.com.br

[jsaraco]

Hi - thanks for the quick response. Yep, I've tried importing a smaller version of the file but the same thing keeps happening.
Could it be something about the way the custom fields are setup?

Thanks!

[andopes]

Hi, Jim.

I think not.

Are you sure any other field has the same name of this problematics custom fields?

Cheers.

--
André Lopes
Lâmpada Global Services
Rua Bela Cintra, 299 conjunto. 51
São Paulo, SP 01415-000
tel1. 55 11 3237-3110
cel. 55 11 7636-5859
e-mail: info@lampadacrm.com.br