Results 1 to 4 of 4

Thread: Issue Loading Modules - Help needed

  1. #1
    fmperu is offline Junior Member
    Join Date
    Oct 2008
    Posts
    4

    Default Issue Loading Modules - Help needed

    Dear All,

    I have been trying to load a module using module loader feature and all the time I get following error on my production machine.

    Specified directory '' for zip file 'cache/upload/upgrades/module/qq_package2008_10_03_135129.zip' extraction does not exist.

    Please note that my production machine is Linux and development is Windows. It's working fine on my development machine.

    Please help. I need help very urgent,

    Thanks,

  2. #2
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
    Join Date
    Jul 2006
    Location
    São Paulo - Brazil
    Posts
    8,335

    Default Re: Issue Loading Modules - Help needed

    Hi fmperu

    Make sure the folder cache is recursively writable for the user under which the apache web server is running.
    You can identify the user and group in the httpd.conf.
    use the command as root: chown -R user.group /path_to_sugar

    Where user and group are the values in the httpd.conf.

    Best regards
    André Lopes
    DevToolKit / Project of the Month - June 2009
    Lampada Global Services- Open Source Solutions
    Avenida Ipiranga, 318
    Bloco B - CJ 1602
    São Paulo, SP 01046-010
    Brazil
    Office: +55 11 3237-3110
    Mobile: +55 11 7636-5859
    e-mail: andre@lampadaglobal.com

    Lampada Global delivers offshore software development and support services to customers around the world.
    Lampada is proud to be a SugarCRM Gold Partner, revolutionizing Customer Relationship Management.

    I DO NOT answer questions through PM and Email. If you need some help post your question into SugarForum.

  3. #3
    fmperu is offline Junior Member
    Join Date
    Oct 2008
    Posts
    4

    Default Re: Issue Loading Modules - Help needed

    Thanks Dear,

    As my production site is hosted on an ISP servers, hence I won't be able to know about httpd.config entries in this case. If I give full permissions on this folder like chmod 0777 then would it work in this case?

    Thanks for your help in advance.

    Faisal,

  4. #4
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
    Join Date
    Jul 2006
    Location
    São Paulo - Brazil
    Posts
    8,335

    Default Re: Issue Loading Modules - Help needed

    Hi Faisal

    It may works, but it has security issues.
    You can discover the user/group this way:

    Create a simple php script which creates a file and add any contents into it:

    <?php
    PHP Code:
    $fh fopen('some_file.txt''w');
    fwrite($fh'some line');
    fclose($fh);
    ?> 
    Run this script in the browser, look for the file (it will be located in the folder where you created the script) and figure out the owner and group of file, they are the values you want.

    Best regards
    André Lopes
    DevToolKit / Project of the Month - June 2009
    Lampada Global Services- Open Source Solutions
    Avenida Ipiranga, 318
    Bloco B - CJ 1602
    São Paulo, SP 01046-010
    Brazil
    Office: +55 11 3237-3110
    Mobile: +55 11 7636-5859
    e-mail: andre@lampadaglobal.com

    Lampada Global delivers offshore software development and support services to customers around the world.
    Lampada is proud to be a SugarCRM Gold Partner, revolutionizing Customer Relationship Management.

    I DO NOT answer questions through PM and Email. If you need some help post your question into SugarForum.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. sugar help needed (database issue I believe)
    By CNS Planet in forum Classifieds
    Replies: 3
    Last Post: 2008-07-02, 02:55 PM
  2. How to install modules after loading it?
    By AhmedAli in forum Installation and Upgrade Help
    Replies: 0
    Last Post: 2007-08-18, 01:27 PM
  3. SOAP Performance Issue Loading Accounts
    By artisticlight in forum General Discussion
    Replies: 1
    Last Post: 2007-07-20, 01:39 PM
  4. Replies: 1
    Last Post: 2006-11-01, 12:42 PM
  5. Help needed !! Creating custom fields in Employee modules
    By karthikeyand in forum General Discussion
    Replies: 0
    Last Post: 2006-11-01, 12:24 PM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •