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Thread: issues installing modules

  1. #1
    cfavero's Avatar
    cfavero is offline Junior Member
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    Question issues installing modules

    hello everyone,

    I am very new to Sugar CRM and we are doing a PoC right now with it. one thing I needed to do is to install time tracking. I chose Sugartime to do it and it installed flawlessly. here is where I am having issues:

    • I don't see it in roles... I tried a repair with no love.
    • I done have it as a choice in menus anywhere. its confirmed to be not hidden.


    since I am new to Sugar CRM I assume I am doing something wrong. I was able to install a service desk module and it showed up with its own admin section with no issues.

    any help would be great!

  2. #2
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: issues installing modules

    Did you run Repair Roles from Admin -> Repair?
    Can you make sure this module is in Display tab at Admin -> Configure Tabs?

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    André Lopes
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  3. #3
    cfavero's Avatar
    cfavero is offline Junior Member
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    Question Re: issues installing modules

    Ok I was able to get the Menu to show up but now I am stuck on a new issue. with the same module " SugarTime "

    When I go to the initial screen things look fine. when I click on the create button to create a new timesheet I get the error:

    Error: File [modules/SugarTime/metadata/editviewdefs.php] is missing. Unable to create because no corresponding HTML file was found.

    I have checked the folder on the server and sure enough the file does not exist nor does the folder Metadata. I have also downloaded the previous versions of Sugartime and have not seen this folder in any of the distributions.

    thoughts?

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