javascript files Access Denied

[kurt.maderal]

Hi,

I'm getting javascript error:

Access Denied:
sugar_grp1_yui.js

This happens from the Knowledge Base module Browse Tab upon clicking either one
of the items listed in the tree.

File permission on Sugar root directory are all set 777 but still have access denied errors.

I wonder what happened but my Test & Dev system are all working fine but not the Production system.

Production system is in HTTPS

SugarEnt550RC4


Thanks & regards.

[kurt.maderal]

Also tried transferring the said file to another directory but no luck...

[AlexAv]

Hi Kurt,

Can you give a link to your SugarCRM?

[kurt.maderal]

Hi,

Sorry but link is NOT accessible to outside users.

I'm not so sure if sugar_grp1_yui.js has something to do with accessing some links on the net.

I found same issues for this but no replies.


Regards,

[AlexAv]

Maybe this will help.

Change the default_permissions in the config.php

This change

 ...
    'default_permissions' =>
    array (
    'dir_mode' => 1528,
    'file_mode' => 432,
    'user' => '',
    'group' => '',
    ),
... 
  

To this

 ...
     'default_permissions' => 
  array (
    'dir_mode' => 1533,
    'file_mode' => 436,
    'user' => '',
    'group' => '',
  ),
... 
  

And then set 755 permissions for the cache directory.

chmod -R 755 ../cache

[ramji123]

Hi,

I am using sugar6.0.1 pro version

i am getting the same permission denied error.

i changed the config.php default permission and cache folder permission after that also i am getting same problem

Please reply ASAP.

Regards,
Ramji

[ramji123]

Hi,

I fixed my knowledge base "Browse" problem.
I changed the "site_url" parameter in config.php file to the url which people are connecting sugarcrm.

FYI

http://apps.sugarcrm.com/forums/showthread.php?t=57841

Regards,
Ramji