Job to process bounced messages never finish

[ericchaves]

Hi Folks,

I'm trying to handle bounced messages with no luck so far. The folder for bounce messages is ok and it has one bounced message there. I then configured the crontab on my server for the user www-data (the one whom runs the apache process) with the following line:

*    *    *    *    *     cd /var/www/crm; php -f cron.php > /dev/null 2>&1

After that the job status changed from Active to "In Progress" which made me believe that it should be working ok, however the jobe never finish!!

What could I be doing wrong here? Is there a way to trace this execution in order to get what is wrong?

Also, is there a proper way to force a job to run right now?

Best regards,

[JVWay]

I'm not sure if this is the same issue but we recently ran into a problem with scheduled tasks. It looked to be a problem with the date format. Set your date format to yyyy/mm/dd and then go edit | save the task.

It's odd, I know but that's what fixed it for us.

[jeffdude]

I have a similar problem as per this thread:
http://www.sugarcrm.com/forums/showthread.php?t=55915

But changing the date format did not work for me.