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Thread: Json error after upgrade 5.1

  1. #1
    Systems Navigator is offline Sugar Community Member
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    Apr 2007
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    195

    Exclamation Json error after upgrade 5.1

    Hello,

    I experience an error after I upgraded my sugar instance to version 5.1.
    If I am in the products module and I edit a new record I was able to select a product from the catalog. However when I try to select a product now I get a popup in my browser which says:

    ERROR CONNECTING to: ./index.php?entryPoint=json_server, ERROR:ReferenceError: JSON is not defined.

    The problem occurs after I click on the select button and select a product from the catalog in the pop-up screen.

    This error I get using mozilla firefox. When I use IE7.0 I get the same error a little bit different formulated.

    Does anybody know what this could be? All other relate fields in the module are working properly.

    Thanks in advance,

    OS: Windows 2003 Server R2
    Sugar: Version 5.1.0 Pro
    Webserver: apache 2.0.59
    PHP: Version 5.2.5
    Mysql: version 5.0.45

  2. #2
    stasila is offline Sugar Community Member
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    22

    Default Re: Json error after upgrade 5.1

    same problem here.

  3. #3
    humphreysusa is offline Member
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    Default Re: Json error after upgrade 5.1

    I'm having the same issue. Any insight would be appreciated.

  4. #4
    nexen is offline Member
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    Default Re: Json error after upgrade 5.1

    We have same issue with Sugar Proffessional Version 5.1.0a (Build 4837)... screenshot here:
    Attached Images Attached Images  

  5. #5
    Systems Navigator is offline Sugar Community Member
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    Default Re: Json error after upgrade 5.1

    In my case it solved the problem by deleting the custom folder of products and recreate the layout in studio. I think with the migration to the new version some bugs infiltrated with the custom fields.

    Hope this helps.

    Regards

  6. #6
    nexen is offline Member
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    Default Re: Json error after upgrade 5.1

    Quote Originally Posted by Systems Navigator
    In my case it solved the problem by deleting the custom folder of products and recreate the layout in studio. I think with the migration to the new version some bugs infiltrated with the custom fields.

    Hope this helps.

    Regards

    Thank you very much, it helped.

    Regards,

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