Kinamu outlook connector problems

[titobustillo]

Hi. I've using kinamu outlook connector without problems, but today a windows upgrade has been applied and now kinamu connector doesnt work.
I have reinstalled latest version but problem continues..
Kinamu is showed under plugins option, but disabled. If I enable it, a kinamu windows is showed..."Initializing soap client" and then..splash, it suddenly dissapear and Kinamu plugins is disabled again.
If I try to show the plugin options in Outlook, a window is showed with a message about there is no options available for this plugin.
Is only a problem in one computer, because we use the connector in other computers and works fine.
Outlook version is 2010.
Sugar CE 5.2.0k (Build 5837)
Thanks in advance.

[christianknoll]

Roberto,

this is hard to say remote what the update you applied to that machine changed.

christian.

Hi. I've using kinamu outlook connector without problems, but today a windows upgrade has been applied and now kinamu connector doesnt work.
I have reinstalled latest version but problem continues..
Kinamu is showed under plugins option, but disabled. If I enable it, a kinamu windows is showed..."Initializing soap client" and then..splash, it suddenly dissapear and Kinamu plugins is disabled again.
If I try to show the plugin options in Outlook, a window is showed with a message about there is no options available for this plugin.
Is only a problem in one computer, because we use the connector in other computers and works fine.
Outlook version is 2010.
Sugar CE 5.2.0k (Build 5837)
Thanks in advance.

[titobustillo]

I dont know, windows updates itself and suddenly Kinamu stops working.
The strangest thing is that when I enable it in Outlook 2010 plugins tab, it seems to be connecting, no error is showed and then it is disabled again. There is no problem with the server because kinamu works on other computers.

[titobustillo]

I have discovered the windows updates applied yesterday.
- Definition Update for Windows Defender - KB915597 (Definition 1.113.1886.0). "Install this update to revise the definition files used to detect spyware and other potentially unwanted software. Once you have installed this item, it cannot be removed."
- Service Pack 1 for Microsoft Office 2010 (KB2510690), 32 bits edition.

Hope it helps. Thanks,

[titobustillo]

Solved uninstalling Office update...
But, whats the problem with this update? I have tested it in other computer and issue is the same.

[lrealdon]

Same issue.
I'd love to know if it is possible to reinstall the office update continuing to use kinamu connector.
Thanks.
Luca

[budgy2]

Hey all,

We have exactly the same problem. Any ideas on a fix? Other than not installing the update?

Matthew.