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Thread: Kinamu Outlook Connector - receiver field "To" displays wrong name

  1. #1
    vox789 is offline Sugar Community Member
    Join Date
    Dec 2011
    Posts
    31

    Default Kinamu Outlook Connector - receiver field "To" displays wrong name

    We archive emails using Kinamu Outlook Connector and are facing the following issue:

    Opening the archived email in Sugar, the "To" field shows the name of the sender (first name and last name) instead of the email address of the receiver.

    What could be the reason? Are the installed versions correct (compatible)?

    SugarCRM Version 6.3.1
    Additionally we installed::
    SugarSOAP_Module_v1.6.0_CE6.0

    Kinamu Outlook Connector used:
    KINAMUConnectorSetup_V1_6_3

    Is the SugarSOAP_Module_v1.6.0_CE6.0 compatible with Sugar Version 6.3.1? If not, does a newer release exist?

  2. #2
    CML_012 is offline Junior Member
    Join Date
    Feb 2012
    Posts
    8

    Default Re: Kinamu Outlook Connector - receiver field "To" displays wrong name

    Did you get it working?

    How do I install SugarSOAP_Module_v1.6.0_CE6.0?

    Quote Originally Posted by vox789 View Post
    We archive emails using Kinamu Outlook Connector and are facing the following issue:

    Opening the archived email in Sugar, the "To" field shows the name of the sender (first name and last name) instead of the email address of the receiver.

    What could be the reason? Are the installed versions correct (compatible)?

    SugarCRM Version 6.3.1
    Additionally we installed::
    SugarSOAP_Module_v1.6.0_CE6.0

    Kinamu Outlook Connector used:
    KINAMUConnectorSetup_V1_6_3

    Is the SugarSOAP_Module_v1.6.0_CE6.0 compatible with Sugar Version 6.3.1? If not, does a newer release exist?

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