Kinamu Reporter -> Report preview problem

[koren88]

Hello

I just installed KINAMUBasePackage V 1 0.zip and KReporterBasic V 2 6 1.zip in my SugarCRM and i got one problem. I added some screenshots so you can see my problem.

When i click on module Kinamu Reporter i see all reports that I created. But when i click on report that i want to see nothing happens. If i explore in FireBug to see what is happening i get some errors.
But if i edit report first and then click on button Save i can see report without any problems. I noticed that there are 2 different links to see report. One is if you want to see report from report list and other link is when you edit report and then preview it.

On below link i cant see report
http://crm.xyz.com/index.php?action=...f-4ec65ec0860f

This one works:
http://crm.xyzsi/index.php?module=KR...f-4ec65ec0860f

I atached some photos with error. I almost forgot. We are using SugarCRM 6.3.0 CE edition.
Do you have any ideas what is wrong. I am software developer so i wont have any problem with editing source code, but i dont want to waste too much time on this thing, because i got more important projects and task on todo list that i have to deal with.

Thank you.
Tadej

[christianknoll]

you need to fix your server. The problem is that the ext base libraries are not loaded. for whatever reason but seems your server has issues.

christian.

[koren88]

you need to fix your server. The problem is that the ext base libraries are not loaded. for whatever reason but seems your server has issues.

christian.

Issues in what kinda a way. I have to install ext libraries on my server? We are using Debian OS.

[koren88]

you need to fix your server. The problem is that the ext base libraries are not loaded. for whatever reason but seems your server has issues.

christian.

What doest that means. Do i have to manualy install those libraries on my server? I am using Debian os.

[koren88]

Another thing. I can access this module without a problem through link: xxx.si - Xxx Resources and Information. This website is for sale!

[koren88]

i have the same problem ever if i try to do the excact thing on my local machine.

"NetworkError: 404 Not Found - http://localhost/SugarCRM/type=%27text/javascript%27%20src=%27custom/kinamu/extjs/adapter/ext/ext-base.js%27"
ext-base.js'
"NetworkError: 404 Not Found - http://localhost/SugarCRM/type=%27text/javascript%27%20src=%27custom/kinamu/extjs/ext-all.js%27"

[koren88]

Hello again.

I successfully fixed this problem. What i did is i added one if statement in file include/ListView/ListViewGeneric.tpl on line 149. Its not the best solution, but it works for me. I guess that KinamuReporter maybe has some broken modules, because before i get the same error on production server and on my local machine. I was trying to get this work on Windows running Wamp server and on Debian os. Anyway i fixed this problem by changing code in ListViewGeneric.tpl file.

Solution:
<{$pageData.tag.$id[$params.ACLTag]|default:$pageData.tag.$id.MAIN} {if $smarty.get.module eq 'KReports' && $col == 'NAME'}href="index.php?module=KReports&action=Deta ilView&record={$rowData.ID}"{else}href="{sugar_aja x_url url=$url}"{/if}>

before:
<{$pageData.tag.$id[$params.ACLTag]|default:$pageData.tag.$id.MAIN} href="{sugar_ajax_url url=$url}">

[christianknoll]

Not sure what you are doing because the list view does not require the EXT Libraries. Only the Detail and the Edit view. If you install the KINAMU base package the libraries are installed and they are anyway loaded in the views of the reporter. I assume you machine has some issues or the authorization or web server settings are not correct.

However is this works for you this is fine.

regards, christian.