KINAMU Totally Destroyed SugarCRM Installation! Please Help!!

[selfmade64856]

Fatal Error!! I just installed the Kinamu Search Text Module and it has completely destroyed my SugarCRM 6.3.1 installation. Even after attempting to go back and remove all the Kinamu files via ftp I can no longer access Sugar. the site is http://sitesires.com/crm/index.php.

Everything was working PERFECTLY until this happened

Please Help!!!


UPDATE
I reverted to an earlier backup because I could not find a solution.

[christianknoll]

I wonder how you did load it in 6.3.1 as the manifest clearly states it is for CE 5.2.0f only. Can you shed some light how that worked? Seems that you either changed the manifest or there is a bug in sugar.

 $manifest = array(
    'acceptable_sugar_flavors' => array(
        'CE',
    ),
    'acceptable_sugar_versions' => array(
        '5.2.0f'
    ),
    'is_uninstallable' => true,
    'name' => 'KINAMU Full Text Search',
    'author' => 'KINAMU Business Solutions AG',
    'description' => 'adds Full text Search Capability to SugarCRM',
    'version' => 'v1.2',
    'type' => 'module',
); 
  

The release there also overwrites a couple of files that are release dependent. So I would assume you have killed your system.

christian.

Fatal Error!! I just installed the Kinamu Search Text Module and it has completely destroyed my SugarCRM 6.3.1 installation. Even after attempting to go back and remove all the Kinamu files via ftp I can no longer access Sugar. the site is http://sitesires.com/crm/index.php.

Everything was working PERFECTLY until this happened

Please Help!!!

I reverted to an earlier backup because I could not find a solution.

[selfmade64856]

Hi Christian,

I didn't change anything to the manifest. I just downloaded the file, installed it via the module uploader and whoomp, received some errors that I tried to troubleshoot and then when I couldn't figure it out I attempted to uninstall it and everything crashed Took my host almost 20 hours to convert to a backup Craziness.

Now that I know about looking at the manifest thanks to you, I will be much more cautious

[Chris_C]

It defines all logic that the installer didn't just halt with an error when it saw the required_sugar_version inside the manifest was incorrect.

[selfmade64856]

It defines all logic that the installer didn't just halt with an error when it saw the required_sugar_version inside the manifest was incorrect.

No idea. I didn't even know what the manifest was for until someone pointed it out after the crash. I do remember that directly after installing it there were two errors that popped up and each of them had to do with a folder that was incorrectly named....I don't remember the name but it was misspelled with 3 p's instead of 2 p's. The error pointed to the manifest.php and some other file. I corrected the errors and then refreshed the page....... nothing happened so I tried to uninstall and that is when everything crashed.