Layout distorted

[kamran78]

I am a newbie, having a layout crash problem with the latest version that I have downloaded sugerCE5.5.0 over the weekend. the layout is completely distorted you can have a look at http://crm.apexsol.com

Can someone suggest how to over come this layout distortion. I have tried using IE and chrome...Need urgent help.

Kam

[kamran78]

I am a newbie, having a layout crash problem with the latest version that I have downloaded sugerCE5.5.0 over the weekend. the layout is completely distorted you can have a look at http://crm.apexsol.com

Can someone suggest how to over come this layout distortion. I have tried using IE and chrome...Need urgent help.

Kam

I have resolved several issue by updating permission but still i am getting "duplicate labels" for all menus including "Help , Print" at the top right section of the page right after tabullar menu. Image file attached.

Need urgent help from Sugar community.

[kuske]

It looks like a typical rights issue.

Be sure that your sugarcrm directory itself has the correct rights (try 775), recursively.
And than be sure that user and group of apache are assigned to it - recursivly too.

Check your config.php

'default_permissions' =>
array (
'dir_mode' => 1533,
'file_mode' => 509,
'user' => 'wwwrun',
'group' => 'www',
),


works fine for me in UNIX.

[hazyumps]

try this from the sugar root dir

<CODE>

chown 755 -R cache/

</CODE>

[kuske]

I would try

chmod -R 775 sugarrootdir

and

chown -R wwwuser:wwwgroup sugarrootdir

sugarrootdir = the directory sugar is installed
wwwuser = userid of apache process
wwwgroup = group of apache process