Lbl_date_modified:

[stilwell]

hello,
i would like the modified date/time to change when anything inside a case is touched. is this possible? for instance the LBL_DATE_MODIFIED only gets modified when you actually edit the case not when you ad a note or attachment.

any help would be appreciated.

thanks

[mvngti]

The case is actually not modified when a note is added that is why the date_modified is not changed.

You could create a before_save logic hook on Notes that update the date_modified on the related bean (case).
If you are new to logic hooks use the tool in my signature to create an after_save logic hook on Notes and put something like this inside it.

 if ($bean->parent_type == 'Cases')
{
    require_once "modules/Cases/Case.php";
    $case = new aCase();
    $case->retrieve($bean->parent_id);
    $case->date_modified = $bean->date_modified;  // set case date same as the note
    $case->modified_user_id = $bean->modified_user_id;
    $case->save();
} 
  

M

[stilwell]

thanks but i tried installing your module and all i get are broken links when i go to the admin page.

[routledge]

Do you know how to write logic hooks, if so I can send you a tutorial to solve this

regards

John

[stilwell]

Do you know how to write logic hooks, if so I can send you a tutorial to solve this

regards

John

negative... if you could send it that would be great.

[stilwell]

thanks but i tried installing your module and all i get are broken links when i go to the admin page.

i installed the previous version and it worked... let me try it out.

put that code in and get this now when i click on a case

if ($bean->parent_type == 'Cases') { require_once "modules/Cases/Case.php"; $case = new aCase(); $case->retrieve($bean->parent_id); $case->date_modified = $bean->date_modified; // set case date same as the note $case->modified_user_id = $bean->modified_user_id; $case->save(); }
Fatal error: Class 'Test_class' not found in D:\Domains\stilwell-associates.com\wwwroot\CRM\include\utils\LogicHook .php on line 123

[stilwell]

i really need help... now i cant look at any cases because this logic hook code is messed up. i tried uninstalling the module but that didnt help.

[routledge]

Have a look at the attached pdf's change accounts to cases and cases to notes and this will get you on your way.

Any other queries just yell

Regards

John

[routledge]

comment out the line pointing to your function in logic_hooks.php this should turn off the hook

i.e <root>/custom/modules/<module>/logic_hooks.php

[stilwell]

comment out the line pointing to your function in logic_hooks.php this should turn off the hook

i.e <root>/custom/modules/<module>/logic_hooks.php

thanks!!