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Thread: lead capture woes

  1. #1
    hober is offline Junior Member
    Join Date
    Dec 2006
    Posts
    3

    Default lead capture woes

    At first, I tried installing Sugar Open Source on a shared server, but kept getting problems with ExampleLeadCapture.php

    So I set up a server in my office with RedHat, loaded the Sugar Bitrox stack, and got Sugar installed and working.

    Now I am having the exact same problem with ExampleLeadCapture.php

    When I submit the form, the page hangs for a second, then asks me to download leadCapture.php

    I have set up leadCapture_override.php correctly, have tried using the admin user, have tried using a new user (non portal user), and checked, rechecked and rechecked passwords/user_hashes.

    Still, it always asks me to download leadCapture.php

    Any ideas? Does anyone know where errors are logged for sugar?

  2. #2
    sacramentojoe is offline Sugar Community Member
    Join Date
    Nov 2005
    Posts
    447

    Default Re: lead capture woes

    Quote Originally Posted by hober
    At first, I tried installing Sugar Open Source on a shared server, but kept getting problems with ExampleLeadCapture.php

    So I set up a server in my office with RedHat, loaded the Sugar Bitrox stack, and got Sugar installed and working.

    Now I am having the exact same problem with ExampleLeadCapture.php

    When I submit the form, the page hangs for a second, then asks me to download leadCapture.php

    I have set up leadCapture_override.php correctly, have tried using the admin user, have tried using a new user (non portal user), and checked, rechecked and rechecked passwords/user_hashes.

    Still, it always asks me to download leadCapture.php

    Any ideas? Does anyone know where errors are logged for sugar?
    I have the same Issue with IE. I moved to Mozilla and it works fine.

  3. #3
    hober is offline Junior Member
    Join Date
    Dec 2006
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    3

    Default Re: lead capture woes

    Quote Originally Posted by sacramentojoe
    I have the same Issue with IE. I moved to Mozilla and it works fine.
    Hmm...I'm using Firefox2. I just tried it in IE7 and got a "Internet Explorer cannot display the webpage" error.

  4. #4
    hober is offline Junior Member
    Join Date
    Dec 2006
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    3

    Default Re: lead capture woes

    *bump*

    Anyone have any ideas? I'm at a loss...

  5. #5
    mpoweringu is offline Junior Member
    Join Date
    Dec 2006
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    4

    Default Re: lead capture woes

    Same Issues as above.....

    When submitting to leadCapture.php, processing hangs and then I get the download dialogue.



    ENVIRONMENT
    Fedora C4
    Apache 2.0.54
    PHP 5.0.4
    MySQL 2.1.20

    SugarCRM 4.5.0h

    All Settings as Recommended by SugarCRM for Apache and PHP
    Followed numerous posts for setting up leadCapture.php, leadCapture_override.php, and ExampleLeadCapture.php

    Form is setup on http://www.mybizapps.net/form_only.html for testing. Supposed to put lead in at http://crm.demo.mybizapps.net.

    Any advice or suggestions would be greatly appreciated!

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