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Thread: Leads round robin?

  1. #1
    Meyer is offline Sugar Community Member
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    Default Leads round robin?

    Hi there

    Leads are generated though virtua mart and written directly into the mysql database. Works 100% as we assigned the leads to a group user and people needed to go and pull leads. But the problem came up that sales people only pulled through leads that looked good and not the others.

    So i need to do a sort of round robin of the leads assigned to.

    Any help? suggestions?

  2. #2
    salesagility's Avatar
    salesagility is offline Sugar Community Member
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  3. #3
    Meyer is offline Sugar Community Member
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    Default Re: Leads round robin?

    hi

    Yes this loks freat but is triggered by a save action. When we create a lead via web to lead does in not bypass the save action, or when we import from another sales programme via apatar into sugar?

  4. #4
    salesagility's Avatar
    salesagility is offline Sugar Community Member
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    Default Re: Leads round robin?

    Sorry, can't help you ... I haven't tried it in anger ... PM'ing Angel may be a route .....

  5. #5
    kuske's Avatar
    kuske is offline Sugar Community Member
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    Default Re: Leads round robin?

    What about the idea to write the leads through SOAP in the Sugar database?
    The SOAP interface uses the standard save-mechanism to store data.
    An example for SOAP Access can be found in your installation in directory /examples.
    Harald Kuske
    Pre-Sales Engineer Central Europe

    SUGARCRM Deutschland GmbH
    Erika-Mann-Str. 53, 80636 Munich, Germany
    Email: hkuske@sugarcrm.com
    Home: http://www.sugarcrm.com


  6. #6
    Angel's Avatar
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    Default Re: Leads round robin?

    Quote Originally Posted by Meyer View Post
    hi

    Yes this loks freat but is triggered by a save action. When we create a lead via web to lead does in not bypass the save action, or when we import from another sales programme via apatar into sugar?
    It works via web-to-lead as well.

    It was specifically designed with that in mind. It should also work if the lead is entered via SOAP.
    Regards,

    Angel Magaņa
    Co-Author: Implementing SugarCRM 5.x (Packt Publishing -- Sept. 2010)
    Blog: http://cheleguanaco.blogspot.com.
    Twitter: @cheleguanaco.

    ________
    | Projects: |_____________________________________
    |
    | CandyWrapper (.NET Wrapper for SugarCRM SOAP API). Source now available on GitHub!
    | GoldMine to SugarCRM Express Conversion. Latest: 1.0.1.7 (Nov. 3, 2009)
    | CRM SkyDialer (Skype Integration). Latest: 1.0.2 (Feb. 17, 2010)
    | Round Robin Leads Assignment
    | Phone Number Formatter
    | CaseTwit (Twitter Integration)
    ______________________________________________

  7. #7
    Meyer is offline Sugar Community Member
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    Default Re: Leads round robin?

    ok.

    I will start the implemantation this weekend and give you guys feedback on moday if it was succsesfull or not.

    Have a great weekend in the meantime.

    cheers

  8. #8
    nileshdave is offline Sugar Community Member
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    Smile Re: Leads round robin?

    Hello Guys,

    Great Tool. Thanks for sharing

    Regards,
    Nilesh Dave

  9. #9
    echealth is offline Senior Member
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    Default Re: Leads round robin?

    Angel this Round Robin plugin which looks very impressive does not work with 5.5.2? If yes can you tell me how?
    I am getting an error when I upload it. If not can I just implement it manually somehow by copying the code and files manually for instance?
    thanks

  10. #10
    Angel's Avatar
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    Default Re: Leads round robin?

    I am not surprised it doesn't work as I haven't touched it since 5.2 days.

    You should be able to manually apply it is by extracting the logic hook files it contains and then manually copying them to /custom/modules/Leads
    Regards,

    Angel Magaņa
    Co-Author: Implementing SugarCRM 5.x (Packt Publishing -- Sept. 2010)
    Blog: http://cheleguanaco.blogspot.com.
    Twitter: @cheleguanaco.

    ________
    | Projects: |_____________________________________
    |
    | CandyWrapper (.NET Wrapper for SugarCRM SOAP API). Source now available on GitHub!
    | GoldMine to SugarCRM Express Conversion. Latest: 1.0.1.7 (Nov. 3, 2009)
    | CRM SkyDialer (Skype Integration). Latest: 1.0.2 (Feb. 17, 2010)
    | Round Robin Leads Assignment
    | Phone Number Formatter
    | CaseTwit (Twitter Integration)
    ______________________________________________

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