Line: 9185 Error: 'ygLogger' is undefined

[dc50093]

I did a database repair and now I'm getting the following error message every time I go to a lead record:

Line: 9185
Char: 3
Error: 'ygLogger' is undefined
Code: 0
http://x.x.x.x/sugarcrm/include/java...rp1_yui.js?c=1

Does anyone have any ideas as to how I can fix this?

[adampebt]

Hi dc50093, did you ever get to the bottom of this, as I have the same problem and odd things happening with quickcreate subpanels.
Thanks. Adam

[dc50093]

Hi Adam,

Unfortunately I never did get to the bottom of it. We're using a custom browser that connects SugarCRM w/ a power dialer and it will not allow us to switch off the error messages like you can do in IE, Firefox, etc. The issue nearly shut my call center down for four days. To remedy the problem I created a new SugerCRM instance from scratch and transferred our data into it. Everything works well now but it was allot of trouble.

Best,

DC

[cactusJoe]

I also ran into this problem.

I edited the <basedir>/jssource/JSGroupings.php file and added the line

  'include/javascript/yui/log.js' => 'include/javascript/sugar_grp1_yui.js', 
  

to the $sugar_grp1_yui array.

Then repaired / compressed / minified the javascript.

Hope this helps someone else too.

[freedbill]

Thank You CactusJoe! I have been unable to add Dashlets or move Dashlets since upgrading from 5.2 to 5.5. I was receiving the same error. I followed your suggestions, and now everything is working once again.

[matty102]

I had the same problem after upgrading to 6.1.0RC but this worked for me too! Many Thanks!

[chriscaputo]

Thanks! Adding the line to JSGroupings.php helped!

[IsOxfordDavid]

This also resolved the problem for me in 6.1.3, however a clean install of 6.1.3 does not have this line or the same error message, implying there is another reference to this or that this overrides and earlier incorrect reference in an upgraded version.

Upgraded versions appear to have large numbers of seemingly unnecessary files which appear to conflict with the newer code. There really should be a remove redundant files/references routine to help stop this behaviour.

[andertxu]

I have a similar problem but aggregate this line do not help me

Any other suggestion?

[taylor_925]

I also ran into this problem.

I edited the <basedir>/jssource/JSGroupings.php file and added the line

  'include/javascript/yui/log.js' => 'include/javascript/sugar_grp1_yui.js', 
  

to the $sugar_grp1_yui array.

Then repaired / compressed / minified the javascript.

Hope this helps someone else too.

cactusJoe! This fixed a lot of problems we were having. Thanks!