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Thread: Links doesn't work on email module

  1. #1
    nulless is offline Senior Member
    Join Date
    Oct 2008
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    21

    Default Links doesn't work on email module

    Hi,

    I'm having a problem on email modules,

    the link appears as a normal text and it doesn't allow to click

    Accept this meeting:
    <http://xxx.yyy.com/index.php?entryPo...odule=Meetings &user_id=5b5505a3-c13f-768c-8110-48ee16e92713&record=16d2bb98-6d9f-7a6d-1a96-4dc2daa0bcc3&accept_status=accept>

    any solution for this problem?

    Thanks

  2. #2
    Snooze is offline Member
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    Mar 2011
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    London
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    Default Re: Links doesn't work on email module

    Hi nulless,

    Just to let you know that you are not alone!

    I am using community editions of SurgarCRM 6.1.3 and 6.2 RC3 and both have the same problem.

    I have been using SugarCRM since 6.0.1 and have always experienced the same problem.

    The links do work very efficiently in external email clients (at least they do with Apple Mail).

    It's a bit of nuisance when the email link to accept or decline a meeting within the SugarCRM email module doesn't work!

    Regards,

    Snooze

  3. #3
    kbrill's Avatar
    kbrill is offline SugarCRM PS Engineer
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    Jul 2004
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    St Louis, MO
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    Default Re: Links doesn't work on email module

    Can you send screen shots of this?
    Kenneth Brill - Help Forum Moderator

    I do not respond to 'Private Messages'. Please email me directly instead

    When asking for help, PLEASE give us your Server Information and Version Numbers as asked for on the 'Post New Message' screen as well as any JavaScript errors shown at the bottom of the browser window.
    Help us Help You

  4. #4
    Snooze is offline Member
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    Default Re: Links doesn't work on email module

    Hi kbril,

    Please find below a screen shot showing an email with links that don't work. The links are just ordinary text and are not high-ligted in anyway. When you click on the links nothing happens.

    Regards,

    Snooze
    Attached Images Attached Images  

  5. #5
    kbrill's Avatar
    kbrill is offline SugarCRM PS Engineer
    Join Date
    Jul 2004
    Location
    St Louis, MO
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    3,183

    Default Re: Links doesn't work on email module

    And what version of SugarCRM is this?
    Kenneth Brill - Help Forum Moderator

    I do not respond to 'Private Messages'. Please email me directly instead

    When asking for help, PLEASE give us your Server Information and Version Numbers as asked for on the 'Post New Message' screen as well as any JavaScript errors shown at the bottom of the browser window.
    Help us Help You

  6. #6
    Snooze is offline Member
    Join Date
    Mar 2011
    Location
    London
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    Default Re: Links doesn't work on email module

    Hi kbril,

    This is SugarCRM 6.1.3 Community Edition.

    Regards,

    Snooze

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