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Thread: links in email notifications contain IP number not name

  1. #1
    baycroft is offline Junior Member
    Join Date
    Sep 2011
    Posts
    1

    Default links in email notifications contain IP number not name

    I'm running Version 6.1.6 (Build 5860) on osx. The server is on a private network (192.168.*.*). The web server is answering on a high port (8000). The firewall redirects external traffic to the server.

    httpd://my_server.com:8000/ works as it should

    However when a lead is assigned to a user, the link to that lead in the email notification ignores both name and port number. Instead it produces:

    http://192.168.1.143/index.php?module=Leads&acton ....

    rather than:

    httpd://my_server.com:8000/index.php?module=Leads&action ...

    I'm new to the codebase.

    Where exactly is the mask for this link generation managed?

    Thanks in advance for any advice.

    MIke

  2. #2
    ptemplin7 is offline Sugar Community Member
    Join Date
    Jun 2007
    Location
    Puget Sound Washington
    Posts
    380

    Wink Re: links in email notifications contain IP number not name

    Look in the email and or meetings/calls module. You will likely have to hard code this.
    It will be non upgrade safe so save your work. Maybe one of the Sugar hero's know s how to customize so it isn't upgrade broken.

    Noticed this before never got around to hunting down where the link is generated.

    PAris
    Paris Templin, CEO

    Templin Computing LLC- Washington State based IT and Onlne Backup Specialiosts. We specialize in providing CRM and backup solutions to small and medium businesses.

    http://www.templincomputing.net

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