Results 1 to 10 of 10

Thread: List in Contacts and Account do not appear after data import

  1. #1
    sanktusm is offline Member
    Join Date
    Jan 2010
    Posts
    15

    Default List in Contacts and Account do not appear after data import

    Hi,
    i successfully installed sugarcrm 6.1. now have imported data from a other plattform. successfully

    unfortunatly under the home, contact und account section the display stops at the search dialog
    it remains blank

    Any Ideas what went wrong?

  2. #2
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
    Join Date
    Jul 2006
    Location
    São Paulo - Brazil
    Posts
    8,335

    Default Re: List in Contacts and Account do not appear after data import

    When you go to Accounts and Contacts ListView can you see the records you just imported?
    Can you provide a screen shot of issue you are facing?

    Cheers
    André Lopes
    DevToolKit / Project of the Month - June 2009
    Lampada Global Services- Open Source Solutions
    Avenida Ipiranga, 318
    Bloco B - CJ 1602
    São Paulo, SP 01046-010
    Brazil
    Office: +55 11 3237-3110
    Mobile: +55 11 7636-5859
    e-mail: andre@lampadaglobal.com

    Lampada Global delivers offshore software development and support services to customers around the world.
    Lampada is proud to be a SugarCRM Gold Partner, revolutionizing Customer Relationship Management.

    I DO NOT answer questions through PM and Email. If you need some help post your question into SugarForum.

  3. #3
    sanktusm is offline Member
    Join Date
    Jan 2010
    Posts
    15

    Default Re: List in Contacts and Account do not appear after data import

    IN the code the display ents with:
    PHP Code:
    <div id="main">
        <
    div id="content" >
            <
    table style="width:100%"><tr><td
    It appears after any data enty wether importet or manally enterd. What goes wrong? I am thankfull für any suggestions

  4. #4
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
    Join Date
    Jul 2006
    Location
    São Paulo - Brazil
    Posts
    8,335

    Default Re: List in Contacts and Account do not appear after data import

    Can you kindly read my previous post and provide informations I requested?

    Cheers
    André Lopes
    DevToolKit / Project of the Month - June 2009
    Lampada Global Services- Open Source Solutions
    Avenida Ipiranga, 318
    Bloco B - CJ 1602
    São Paulo, SP 01046-010
    Brazil
    Office: +55 11 3237-3110
    Mobile: +55 11 7636-5859
    e-mail: andre@lampadaglobal.com

    Lampada Global delivers offshore software development and support services to customers around the world.
    Lampada is proud to be a SugarCRM Gold Partner, revolutionizing Customer Relationship Management.

    I DO NOT answer questions through PM and Email. If you need some help post your question into SugarForum.

  5. #5
    sanktusm is offline Member
    Join Date
    Jan 2010
    Posts
    15

    Default Re: List in Contacts and Account do not appear after data import

    hier are too screenshots
    Attached Images Attached Images   

  6. #6
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
    Join Date
    Jul 2006
    Location
    São Paulo - Brazil
    Posts
    8,335

    Default Re: List in Contacts and Account do not appear after data import

    This issue is not due Imported data into Contacts and Accounts modules.
    It seems both views are broken.
    Did you install any package or customize scripts by hand?

    Cheers
    André Lopes
    DevToolKit / Project of the Month - June 2009
    Lampada Global Services- Open Source Solutions
    Avenida Ipiranga, 318
    Bloco B - CJ 1602
    São Paulo, SP 01046-010
    Brazil
    Office: +55 11 3237-3110
    Mobile: +55 11 7636-5859
    e-mail: andre@lampadaglobal.com

    Lampada Global delivers offshore software development and support services to customers around the world.
    Lampada is proud to be a SugarCRM Gold Partner, revolutionizing Customer Relationship Management.

    I DO NOT answer questions through PM and Email. If you need some help post your question into SugarForum.

  7. #7
    sanktusm is offline Member
    Join Date
    Jan 2010
    Posts
    15

    Default Re: List in Contacts and Account do not appear after data import

    no i installed it without a package an die not change anything.

    my calls appear without any problem and i can change over to the contact record - for most of the data except a few.so it seems to be a database problem
    what do you suggest?

  8. #8
    hdanielb's Avatar
    hdanielb is offline Sugar Community Member
    Join Date
    Oct 2009
    Location
    Argentina
    Posts
    40

    Default Re: List in Contacts and Account do not appear after data import

    Quote Originally Posted by andopes View Post
    This issue is not due Imported data into Contacts and Accounts modules.
    It seems both views are broken.
    Did you install any package or customize scripts by hand?

    Cheers
    I'm facing the same issue, but my views arent broken; they show up as I had no records.

    The only modules installed are:
    • sierracrm process manager, but I think it has nothing to do with this import,
      spanish language,
      and customized records from the old database.


    I've already imported leads without issues.
    Daniel Blanco
    Director
    Blanco Martin & Asociados
    Worldwide Hosted Software Solutions

    Visit us at www.blancomartin.com.ar

  9. #9
    AndyMain is offline Sugar Community Member
    Join Date
    Apr 2009
    Location
    Edinburgh
    Posts
    26

    Default Re: List in Contacts and Account do not appear after data import

    Looks very much like a permission error to me. Make sure these are as they should be.
    Any errors coming through in the sugarcrm.log or httpd error.log?
    Andy Main

    T H E S U G A R R E F I N E R Y
    :: SugarCrm Customisation and Integration Services ::

    www.thesugarrefinery.com
    www.andymain.co.uk

    phone: +44(0)1313000434
    mobile: +44(0)7725013102

  10. #10
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
    Join Date
    Jul 2006
    Location
    São Paulo - Brazil
    Posts
    8,335

    Default Re: List in Contacts and Account do not appear after data import

    Quote Originally Posted by hdanielb View Post
    I'm facing the same issue, but my views arent broken; they show up as I had no records.

    The only modules installed are:
    • sierracrm process manager, but I think it has nothing to do with this import,
      spanish language,
      and customized records from the old database.


    I've already imported leads without issues.
    Follow my tips here.

    Regards
    André Lopes
    DevToolKit / Project of the Month - June 2009
    Lampada Global Services- Open Source Solutions
    Avenida Ipiranga, 318
    Bloco B - CJ 1602
    São Paulo, SP 01046-010
    Brazil
    Office: +55 11 3237-3110
    Mobile: +55 11 7636-5859
    e-mail: andre@lampadaglobal.com

    Lampada Global delivers offshore software development and support services to customers around the world.
    Lampada is proud to be a SugarCRM Gold Partner, revolutionizing Customer Relationship Management.

    I DO NOT answer questions through PM and Email. If you need some help post your question into SugarForum.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Import data where is Account ID stored?
    By ajaysinha in forum Help
    Replies: 2
    Last Post: 2010-01-25, 09:07 PM
  2. (ASK) how to upload/import account data
    By flyingman in forum Help
    Replies: 3
    Last Post: 2008-11-13, 08:21 PM
  3. Import of account/contact data from CSV
    By jwfrebel in forum General Discussion
    Replies: 0
    Last Post: 2006-10-02, 05:57 PM
  4. Replies: 0
    Last Post: 2006-08-28, 01:27 PM
  5. Replies: 2
    Last Post: 2006-04-19, 06:22 PM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •