Log Call and Calendar question

[Mern]

Hello,

I've recently begun to "learn" SugarCRM. Really glad I found it as it appears to be the answer to me prayers

I am attempting to use it for a Utility Bill management project I am working on.

This involves basically creating an account per client, scheduling call backs for them and being reminded about the scheduled call back appointment shortly before it is due.

At the moment I am creating clients using "Leads".

What I am slightly confused about is that when I use "Log Call" to create a "call back appointment" it does not show up in the Activities calendar.

If I create a Task etc. these show up in the calendar just fine, but not Log Call entries.

Is there any way I can make this happen?

I was originally just creating a Task and using that as the call back appointment mechanism but it sadly doesn't allow me to set up reminders like Log Call does and I imagine using Task was probably not the proper way to achieve what I want.

It is vital that when I create a call back appointment that I can see it in the calendar.

If someone could help with this I'd be very grateful.

Thanks,
Tom

P.S.
I am currently using the Community Edition.

[Mern]

Can anyone help me please.

[andopes]

Did you customize the Calls status dropdown?

Cheers

[tomkerswill]

Hi

I'm seeing the same thing - calls are not appearing in the calendar. This is a new install of Sugar 6.1 GA. We've not customised anything, except to add a few fields to the leads module, and update some of the lead status dropdowns.

We're also not seeing any call reminders popping up. (even though reminders are enabled for each user)

Tom

[andrewpetrov]

I am having the same issue. None of our calls are appearing in the calendar after upgrading to 6.1. We are using securitysuite, but the issue is happening even with the main admin account, which doesn't have any securitysuite limitations.

Does anybody have any ideas

[Mern]

OK, so it appears it isn't something I am doing wrong?

I have a vanilla installation of SugarCRM 6.1, no modifications etc.

Please can someone advise on this.

[andrewpetrov]

It seems a few people are having this problem. Any ideas?

P.S. My php error log does not report any errors.

[blak3r]

Hey Guys,

I think this explains your problem:
http://www.sugarcrm.com/forums/showthread.php?t=67456

In a nutshell in v6.1 you now have to add yourself to a meeting.

[iamandy]

I'm having a problem where I can't save any Call Logs. However, meetings and everything else works.

I also notice when I press "Save" within sugar, i get this error in my console:

Error: document.forms[0].return_action is undefined
Source File: http://crm00.creativelocated.co.uk/i...ion=DetailView
Line: 1

Can anyone help me?