I need some help. I have looked everywhere on the internet and tried many different solutions to resolve my issue. I cannot log into sugarCRM using Active Directory accounts. I believe to have everything configured correctly. Here are details of what I have:


We get this error every time when trying to login using an AD account

Invalid credentials


Here is what I got from the logs:

08/01/10 17:18:20,843 [4012] FATAL [IAH] - [LDAP ERROR][49]Invalid credentials
08/01/10 17:18:20,843 [4012] FATAL [IAH] - SECURITY: ldapauth: failed LDAP bind (login) by username, could not construct bind_user
08/01/10 17:18:20,843 [4012] FATAL [IAH] - SECURITY: User authentication for username failed
08/01/10 17:18:20,845 [4012] FATAL [IAH] - SECURITY: User authentication for username failed
08/01/10 17:18:20,845 [4012] FATAL [IAH] - FAILED LOGIN:attempts[1] - username
08/01/10 17:18:27,845 [4012] FATAL [IAH] - [LDAP ERROR][49]Invalid credentials
08/01/10 17:18:27,845 [4012] FATAL [IAH] - SECURITY: ldapauth: failed LDAP bind (login) by domainname\username, could not construct bind_user
08/01/10 17:18:27,845 [4012] FATAL [IAH] - SECURITY: User authentication for domainname\username failed
08/01/10 17:18:27,846 [4012] FATAL [IAH] - SECURITY: User authentication for domainname\username failed
08/01/10 17:18:27,847 [4012] FATAL [IAH] - FAILED LOGIN:attempts[2] - domainname\username
08/01/10 17:18:37,669 [4012] FATAL [IAH] - [LDAP ERROR][49]Invalid credentials
08/01/10 17:18:37,669 [4012] FATAL [IAH] - SECURITY: ldapauth: failed LDAP bind (login) by username@domainame.com, could not construct bind_user
08/01/10 17:18:37,670 [4012] FATAL [IAH] - SECURITY: User authentication for username@domainame.com failed
08/01/10 17:18:37,671 [4012] FATAL [IAH] - SECURITY: User authentication for username@domainame.com failed
08/01/10 17:18:37,671 [4012] FATAL [IAH] - FAILED LOGIN:attempts[3] - username@domainame.com
08/01/10 17:18:58,154 [4012] FATAL [IAH] - [LDAP ERROR][49]Invalid credentials
08/01/10 17:18:58,155 [4012] FATAL [IAH] - SECURITY: ldapauth: failed LDAP bind (login) by admin, could not construct bind_user
08/01/10 17:18:58,155 [4012] FATAL [IAH] - SECURITY: User authentication for admin failed


I have my account username in the main users OU in Active directory. I verified my username can log onto the domain. I also made sure the account was not locked out.

This is what I have set right now for LDAP settings in sugarcrm:


Everything seems to be correct. I am not sure why it is failing. I would be thankful for any help that anyone can provide.

Thanks