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Thread: Logo doesn't update in header after uploading new jpg

  1. #1
    nikolai1002 is offline Junior Member
    Join Date
    Aug 2009
    Posts
    2

    Default Logo doesn't update in header after uploading new jpg

    I'm running SugarCRM 5.2 on Windows Vista. Works great except for this logo thing.

    When I first started using it, I uploaded a logo that wasn't quite the right size, but Sugar took it, squished it, and it's now in the header where the sugar logo used to be.

    So now that I have some time, I resized and cropped the image, saved as it both a jpg and png, and then tried to replace my logo again. I browse, it finds it, and on the admin page right about the browse field, it shows the revised logo. But after clicking save, nothing happens -- the header just doesn't change.

    I checked my file tree in the crm folder, both the custom and sugar theme subdirectories, but both contain copies of the new logo, the resized one that is not showing up.

    I'm not sure what this means, 'cause by looking at the actual files, I'd think it should look fine. Yet in the system, that old ugly logo persists.

    Any and all help/suggestions are appreciated.

  2. #2
    dekleinemedia is offline A Prolific Poster
    Join Date
    May 2009
    Location
    Netherlands
    Posts
    241

    Default Re: Logo doesn't update in header after uploading new jpg

    Hi,.
    Check if you have 'developer mode' enabled. Try again when its enabled. Maybe it is a problem with your cache. Hope that works

    Otherwise;
    Try to clear out the old logo in include/images and save your new logo in
    custom\include\images. Maybe that works.
    Kind regards,

    De Kleine Media


    SugarCRM CE v.5.2.0h
    Windows platform
    MySQL v.5.1
    phpMyAdmin - 2.11.2.2
    Apache Server v.2.0

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