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Thread: Mail merge help

  1. #1
    hdnrick is offline Member
    Join Date
    Apr 2009
    Posts
    10

    Red face Mail merge help

    I am trying to do a mail merge and have uploaded the template. But when I click on mail merge, the template is not showing in the dropdown. I just says NONE . However, when I go to the documents module, it's there.

    How do I get it to show in the drop down???

    Thanks

  2. #2
    qmv
    qmv is offline Senior Member
    Join Date
    Dec 2008
    Posts
    24

    Default Re: Mail merge help

    I have the same problem. I beleive the mail merge option does not work in Community edition unless you buy the Word plugin.

  3. #3
    sugarcane is offline Sugar Community Member
    Join Date
    Apr 2005
    Location
    Chicago, IL
    Posts
    1,207

    Default Re: Mail merge help

    you need to install the mail merge plugin in order to use the mail merge functionality
    Intelestream has a great deal of experience hosting and customizing the SugarCRM application. Our company is made up by former employees of SugarCRM, and together we have over 50 years of experience working with the application. To learn more about us, please visit our website at www.intelestream.net or contact us directly at 800-391-4055 or by email at info@intelestream.net

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