mailbox associated with marketing message

[neptun_]

Hi, I have a small problem with Campaigns section.
I am using the version 4.1.18.
I describe you the problem.

I am creating:
- target T1 (with an email),
- target list TL1 that contains T1
- campaign C1 that contains as target list TL1
- in C1 an email marketing EM1 that contains as target list TL1

With this structure created, I go to "Campaigns" section and I push the button "Send Emails".
I receive the message : "Please select the campaign messages that you would like to schedule for sending at specified start date and time:".
In the list that contains one item (EM1) I selected it and I push the button "Send".
And here is the problem. I receive the message :
"Following marketing message do not have a mailbox associated with them.
Please correct that before proceeding.".

Below I have in the list the item EM1, that is a link. When I follow the link I arrive in the page EM1, edit mode.
There the field "Use Mailbox", that is a <select> type have only one option: "None".
It seems to me that here is the problem.
Can you give me an idea of how to populate this field with valid emails (even if I have to modify the code)?

The message is show in the file campaigns/QueueCampaign.php:

 $marketing = new EmailMarketing();
$marketing->retrieve($message_id);
    
//make sure that the marketing message has a mailbox.
//
if (empty($marketing->inbound_email_id)) {
        
    echo "<p>";
    echo "<h4>{$mod_strings['ERR_NO_MAILBOX']}</h4>";
    echo "<BR><a href='index.php?module=EmailMarketing&action=EditView&record={$marketing->id}'>$marketing->name</a>";
    echo "</p>";
    sugar_die('');        
} 
  

Thanks

PS. I can't use scheduling, so I must send the email campaign "by hand".

[fcandi]

Hi,

I have the same problem. Did you find a solution? We are using Version 4.0.1e.

Andreas

[sylvaindoc]

Hi,
I've got exactly the same problem, using 4.2 version. Any idea someone?

[fcandi]

Hi Sylvaindoc,

I´ve found a thread where someone said, you simply have to configure a bounce mailbox that is also used as sending address. I did not have the time to check it out yet, maybe you have the time to try this out.

Andreas

[agupta]

please read the how-to guide.

http://wwww.sugarcrm.com/forums/showthread.php?t=8830

-Ajay