I will need to send an e-mail to the builder of the accounts whenever they suffer any modification. This Email should say who made the modification with date and time recorded.
I will need to send an e-mail to the builder of the accounts whenever they suffer any modification. This Email should say who made the modification with date and time recorded.
Sugar does not provide built-in functionality that would do this for you. You would need to invest in some custom programming to implement it.
I would think you should be able to leverage the Audit capabilities to a certain extent, but I don't know for sure.
Regards,
Angel Magaña
Co-Author: Implementing SugarCRM 5.x (Packt Publishing -- Sept. 2010)
Blog: http://cheleguanaco.blogspot.com.
Twitter: @cheleguanaco.
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