When I create an email from a case, some special characters get mangled in the auto-populated subject - they turn into their escape characters.

This



turns into this



Can anyone point me in the right direction to fix it please?
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Server
OS Mandriva 07
Apache 2.2.3
PHP 5.1.6
MySQL 5.0.45
SugarCRM 5.2.0c (CE)

Same thing happens on winxp, mandiva 2009 & Linux mint machines using firefox, opera or Chrome

eta - using utf-8 throughout.