MB Strings Module Error Please help???

[techysultdotcom]

I have installed the zip file (SugarOS-4.5.1d.zip) to my computer, I unzipped it. I then uploaded it via my goadday.com ftp client. I type in my domainname.com/CRM (the directory that SurgarCRM is installed to) I go through a couple of steps and then it brings up the system check acceptance page and I get the following information. I guess I need change thin php.ini file. The problem is I can't find that file. At the bottom of this page is states where it's located (/web/conf/php.ini) I don't have those directories though. If someone could help me out that would be great.

Component Status
PHP Version OK (ver 4.3.11 )
MySQL Database OK
MB Strings Module Not found: SugarCRM will not be able to process multi-byte characters. This will impact receiving emails in character sets other than UTF-8.XML Parsing OK
PHP Safe Mode Turned Off OK
PHP Allow Call Time Pass Reference Turned Off Allow Call Time Pass Reference is On (this should be set to Off in php.ini)
PHP Memory Limit >= 32M OK (Unlimited)
Writable SugarCRM Configuration File (config.php) OK
Writable Custom Directory OK
Writable Modules Sub-Directories and Files OK
Writable Data Sub-Directories OK
Writable Cache Sub-Directories OK
Writable Session Save Path (/tmp) OK
Optional Components Status
IMAP Module Not found: InboundEmail and Campaigns (Email) require the IMAP libraries. Neither will be functional.
cURL Module OK
ZLIB Compression Module OK
Note: Your php configuration file (php.ini) is located at:
/web/conf/php.ini

[pblag]

Hi!

the simple solution is to install "Installers for Sugar Open Source" you can download it here
http://www.sugarcrm.com/crm/download/sugar-suite.html

hope it will help you!

[paikmoses]

Wondering if you were able to rectify and overcome the issue.

Hope this would help you either: http://www.openapp.org/open-source-c...le-for-sugar45

Regards,

[techysultdotcom]

I actually tried using the windows installer. It gets me past that error message. But now I can't access surgarcrm. I start the server, I go through the start here process. It asks me for the mysql port number, by default 3306 is there, but it says can not bind to it, so i put 8080. New next port number is 80 I believe it could bind to that. I put in the localhost inormation from my godaddy database I created (not sure if that's what it's asking me for or if sugarcrm creates a database) I put in the db name and password. it then goes throught the install process (oh yeah, I installed it to my local machine) Once it installs I point my broswer to http://techy-sult.com:8080/sugarcrm (like in install_summary.txt file instructs me to) and nothing happens. I am not sure where to go from there. Am I doing something wrong, can someone point me in the right direction. Thanks I appreciate it.