Results 1 to 6 of 6

Thread: mb_string problem in version 5.5beta2

  1. #1
    stevenflood is offline Member
    Join Date
    Aug 2008
    Posts
    5

    Default mb_string problem in version 5.5beta2

    I have mbstring enabled
    php info
    http://yestocookies.com/phpinfo.php

    Sugar Version 5.5.0beta2 (Build 6523) Community
    php version 5.2.10
    apache 2.0.63
    Linux FEDORA 7 i686
    mysql version 5.0.8

    I ran the upgrade not silent from 5.2.0.J because I had to upgrade php for PCI compliance. i did not receive any errors during upgrade.

    I get the error undefined function mb_substr in DBManager.php on line 1765 from the cron output.

    I configured inbound email using imap. Only emails without attachments are brought into the sugar mail client.

    There is no editor present when I go to compose an email and email will not send.

    I have ran all of the repair utilities after upgrade. I reset the permissions to 775. cache directory is set at 777

    I have been working on this for many hours. Any suggestions?

  2. #2
    salesagility's Avatar
    salesagility is offline Sugar Community Member
    Join Date
    Aug 2006
    Location
    UK
    Posts
    2,379

    Default Re: mb_string problem in version 5.5beta2

    daft question maybe ... but did you reboot apache?

  3. #3
    stevenflood is offline Member
    Join Date
    Aug 2008
    Posts
    5

    Default Re: mb_string problem in version 5.5beta2

    yes rebooted apache.

  4. #4
    salesagility's Avatar
    salesagility is offline Sugar Community Member
    Join Date
    Aug 2006
    Location
    UK
    Posts
    2,379

    Default Re: mb_string problem in version 5.5beta2

    OK ... just compared your mbstring with ours:

    Yours:

    Multibyte Support enabled
    Multibyte string engine libmbfl
    HTTP input encoding translation enabled
    Multibyte (japanese) regex support enabled
    Multibyte regex (oniguruma) version 4.4.4
    Multibyte regex (oniguruma) backtrack check On


    Ours:

    Multibyte Support enabled
    Multibyte string engine libmbfl
    Multibyte (japanese) regex support enabled
    Multibyte regex (oniguruma) version 4.4.4
    Multibyte regex (oniguruma) backtrack check On

    your issue may lie there ......... goto http://us3.php.net/manual/en/mbstring.configuration.php for more info on phpmbstring configuration

  5. #5
    stevenflood is offline Member
    Join Date
    Aug 2008
    Posts
    5

    Default Re: mb_string problem in version 5.5beta2

    I adjusted my mbstrong values and restarted apache
    mbstring.detect_order auto auto
    mbstring.encoding_translation Off Off
    mbstring.func_overload 0 0
    mbstring.http_input auto auto
    mbstring.http_output SJIS SJIS
    mbstring.internal_encoding EUC-JP EUC-JP
    mbstring.language Japanese Japanese
    mbstring.strict_detection Off Off
    mbstring.substitute_character no value no value

    i can send mail from the sugar mail client now but there is still no html editor. Also the output of the cronjob still says call to undefined mb_substr on line 1765 of DBmanager.php.

    Edited: after running through all of the rebuild/repair options, the editor is back. I think the only remaining problem is the cron job.
    Last edited by stevenflood; 2009-10-04 at 05:25 PM.

  6. #6
    majed's Avatar
    majed is offline Sugar Team Member
    Join Date
    Sep 2004
    Posts
    198

    Default Re: mb_string problem in version 5.5beta2

    Are you sure that your command line PHP is the same as the one being used by apache. It sounds as though they may be different, and that would cause the issue.

    Thanks,
    Majed
    Majed Itani
    Software Engineer
    SugarCRM Inc.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Can I install sugarcrm 5.0 without mb_string support?
    By minhlt in forum Installation and Upgrade Help
    Replies: 1
    Last Post: 2008-05-06, 02:18 PM
  2. Any Issues With mb_string Not Enabled?
    By StrongEagle in forum Installation and Upgrade Help
    Replies: 1
    Last Post: 2007-12-11, 09:12 AM

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •