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Thread: Meeting + Call Invite Failures SCRM 4.5.1

  1. #1
    carlwilk is offline Junior Member
    Join Date
    Nov 2008
    Posts
    2

    Default Meeting + Call Invite Failures SCRM 4.5.1

    Hello Forum Members,

    Im having problems with a fairly new installation of SugarCRM. When I try and schedule a call or meeting request the process fails. Im presented with a blank white screen. There are no errors in the apache log and only an entry showing a successful page hit in the apache access log.

    Im using SugarCRM 4.5.1 with the Ajexa mail marketing features.
    MySQL 5.0.67
    Apache 2.2.9
    Fedora Core release 4
    PHP 5.2.6

    I can start looking at code but dont believe this is the answer. Has anyone else come across this? Anyone know of an easy fix?

    Cheers,
    Carl

  2. #2
    carlwilk is offline Junior Member
    Join Date
    Nov 2008
    Posts
    2

    Default Re: Meeting + Call Invite Failures SCRM 4.5.1

    Been doing more trouble shooting on this but not really getting any closer to a resolution. I'm pasting extra information in just in case someone sees something obvious that I am missing.

    Apache access log entry below - only one. There is nothing at all showing up in the error log.

    203.2.3.4 - - [19/Nov/2008:09:19:51 +1100] "POST /index.php HTTP/1.1" 500 1850 "http://my.domain-name.com/index.php?module=Calls&action=EditView&return_modu le=Calls&return_action=DetailView" "Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 2.0.50727)"

    Although the page is showing as blank, if I view source I can see the following code.

    <script type="text/javascript" src="include/javascript/cookie.js?s=4.5.1d&c="></script><link rel="stylesheet" type="text/css" media="all" href="themes/Sugar/calendar-win2k-cold-1.css?s=4.5.1d&c="><script>jscal_today = 1227007191000; if(typeof app_strings == "undefined") app_strings = new Array();</script><script type="text/javascript" src="jscalendar/calendar.js?s=4.5.1d&c="></script><script type="text/javascript" src="jscalendar/lang/calendar-en.js?s=4.5.1d&c="></script><script type="text/javascript" src="jscalendar/calendar-setup_3.js?s=4.5.1d&c="></script><script src="include/javascript/yui/YAHOO.js?s=4.5.1d&c="></script><script src="include/javascript/yui/log.js?s=4.5.1d&c="></script><script src="include/javascript/yui/dom.js?s=4.5.1d&c="></script><script src="include/javascript/yui/event.js?s=4.5.1d&c="></script><script src="include/javascript/yui/animation.js?s=4.5.1d&c="></script><script src="include/javascript/yui/connection.js?s=4.5.1d&c="></script><script src="include/javascript/yui/dragdrop.js?s=4.5.1d&c="></script><script src="include/javascript/yui/container.js?s=4.5.1d&c="></script><script src="include/javascript/yui/ygDDList.js?s=4.5.1d&c="></script><script type="text/javascript" src="include/javascript/sugar_3.js?s=4.5.1d&c="></script><script type="text/javascript">var asynchronous_key = "5ed318db-894e-8b7f-1d65-492323633aea";</script><script type="text/javascript">
    var time_reg_format = '([0-9]{1,2}):([0-9]{1,2})';
    var date_reg_format = '([0-9]{1,2})/([0-9]{1,2})/([0-9]{4})';
    var date_reg_positions = {'d': 1,'m': 2,'Y': 3};
    var time_separator = ':';
    var cal_date_format = '%d/%m/%Y';
    var time_offset = -39600;
    </script><script type="text/javascript" src="cache/jsLanguage/en_us.js?s=4.5.1d&c=&j=1"></script><script type="text/javascript" src="cache/jsLanguage/Calls/en_us.js?s=4.5.1d&c=&j=1"></script>

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