Menu issues in 6.2.0 Beta 5

[vkuzin]

I just performed clean install of 6.2.0 Beta 5. When I login to the system I can see sales tab selected and submenu for it are visible. When I hover over any other menu (Marketing, Support, Activities, Collaboration, All) submenus do not show up. In fact clicking on menu items is not doing anything as well except appending # to the url. Does anyone know what is going on? I’ve tried both Google Chrome and IE9.

[deividasu]

I have the same problem.
But in my case at first everything was working ok. I did some changes in fields layout using studio, changed tabs and subpanels order, did some translations... and suddenly it stopped working.


Sometime it even don't load subpanels



What could be the reason of this? How to fix this?

[erpthatworks]

I am also having the same issue. Has anyone figured out how to resolve this?

[mrpowerhouse]

i also experience this type of error/glitch.

would anyone please comment on how to fix this? thanks.

[deividasu]

Solution is very simpe
Reset "cache" directory and all subdirectories and files permissions to 775.

I gues during configuration some files or direcotories permissions were changed.

[replyjan]

Most often, it is a permission issue:

Set the core folders cache/custom/data/modules to 775 / 777 (in some hosting it is seen to work only by setting as 777)

Set the core files under all these core folders to 664 / 666 (in some hosting it is seen to work only by setting as 666)

When you are setting permissions, please use a recursive one so that all the sub-folders/files under these core folders gets changed too.

Also have a look at Admin=>Developer Tools=>Display Module Tabs and Subpanels from SugarCRM Administration Page.


Good Luck!
Jan_JBB