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Thread: Merge accounts fails

  1. #1
    sbantz is offline Sugar Community Member
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    Default Merge accounts fails

    When trying to merge two accounts in Sugar CE 5.0.0.b, if I select the two accounts and hit Merge, it tells me I have to have at least two selected. I have two selected.

    Is this a bug with this version? It doesn't happen all of the time, but often enough to be a nuisance. At first, I thought it was because the acct names were the same, so the system was getting confused. I changed the name of the other acct and got the same msg. I can even pick two random accts and hit merge and get the same error msg. Weird.

  2. #2
    Angel's Avatar
    Angel is offline Sugar Community Member
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    Default Re: Merge accounts fails

    Not able to duplicate it on my 5.0.b test system, but I may just be missing a step in the process.

    What is the number of "Selected" next to the "Merge Duplicates" button when the problem exhibits itself?
    Regards,

    Angel Magaņa
    Co-Author: Implementing SugarCRM 5.x (Packt Publishing -- Sept. 2010)
    Blog: http://cheleguanaco.blogspot.com.
    Twitter: @cheleguanaco.

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  3. #3
    sbantz is offline Sugar Community Member
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    Default Re: Merge accounts fails

    It shows that two are selected.

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