Results 1 to 6 of 6

Thread: Migrating 6.0.2to new server, ran into issues

  1. #1
    lobsterking is offline Junior Member
    Join Date
    Mar 2011
    Posts
    3

    Default Migrating 6.0.2to new server, ran into issues

    I have 6.0.2 running and need to move it to a new box. I was able to export the entire db via phpmyadmin.

    I was looking at moving the database into a 6.0.3 install since there appears to be no 6.0.2 available to download. I have tried upgrading my 6.0.2 to 6.0.3 but the wizard fails at a 500 error. Same thing with the backup via web UI, it fails out, times out or something.

    So, i am looking for your expert and seasoned advice. My options that i think i have are:

    - I can try the silent upgrade to 6.0.3 and cross my fingers, then export database again as a 6.0.3.
    - Locate 6.0.2 to download?

    I did try copying the entire directory over to my new box and editing the config file to point at the new database name and i get blank dead pages at index.php, nothing loads.

    Any advice you can provide will be helpful, thanks

  2. #2
    tlugar is offline Sugar Community Member
    Join Date
    Jun 2010
    Location
    Northern Virginia
    Posts
    12

    Default Re: Migrating 6.0.2to new server, ran into issues

    The blank screen issue i ran into when i had not increased the upload_max_filesize in php.ini, so you may be running into an issue with the file size or the amount of memory php is currently allowing a script to use up before it stops a process.
    Trent Lugar
    Software Developer
    NEPO Systems
    http://www.neposystems.com

  3. #3
    lobsterking is offline Junior Member
    Join Date
    Mar 2011
    Posts
    3

    Default Re: Migrating 6.0.2to new server, ran into issues

    The PHP. ini file has been edited and i can install a sugarce 6.0.3 instance and import a database. The two are not compatible though.

    Ideally, i could copy the entire sugar directory over to the new machine and edit the config file to point to the relocated database and it should work correct?

    thanks for the help

  4. #4
    Angel's Avatar
    Angel is offline Sugar Community Member
    Join Date
    Jul 2005
    Location
    Los Angeles
    Posts
    4,813

    Default Re: Migrating 6.0.2to new server, ran into issues

    Yes, in theory, if the new server has a properly configured PHP environment, you would be able to copy it from the old server, edit config.php and away you go.

    Though, the fact you are getting the blank screens and so forth would seem to indicate PHP needs some adjustments. Other settings that come to mind are memory_limit and max_execution_time. I would also temporarily remove the .htaccess file as I've seen a number of instances where similar copy operations are hindered by it.

    Here is some additional thoughts on the copy process that might help you get a clearer understanding:

    http://cheleguanaco.blogspot.com/201...mystified.html
    Regards,

    Angel Magaņa
    Co-Author: Implementing SugarCRM 5.x (Packt Publishing -- Sept. 2010)
    Blog: http://cheleguanaco.blogspot.com.
    Twitter: @cheleguanaco.

    ________
    | Projects: |_____________________________________
    |
    | CandyWrapper (.NET Wrapper for SugarCRM SOAP API). Source now available on GitHub!
    | GoldMine to SugarCRM Express Conversion. Latest: 1.0.1.7 (Nov. 3, 2009)
    | CRM SkyDialer (Skype Integration). Latest: 1.0.2 (Feb. 17, 2010)
    | Round Robin Leads Assignment
    | Phone Number Formatter
    | CaseTwit (Twitter Integration)
    ______________________________________________

  5. #5
    tlugar is offline Sugar Community Member
    Join Date
    Jun 2010
    Location
    Northern Virginia
    Posts
    12

    Default Re: Migrating 6.0.2to new server, ran into issues

    If you're running into a db conflict with the sugar version type you can just go into the database and run the command "update config set value='6.0.3' where name='sugar_version';"
    Trent Lugar
    Software Developer
    NEPO Systems
    http://www.neposystems.com

  6. #6
    Angel's Avatar
    Angel is offline Sugar Community Member
    Join Date
    Jul 2005
    Location
    Los Angeles
    Posts
    4,813

    Default Re: Migrating 6.0.2to new server, ran into issues

    That would get you past the error, but it is not generally advised that you do that because sometimes there are DB schema differences between versions and updating the config table wouldn't apply said changes to the system (as well as other changes).
    Regards,

    Angel Magaņa
    Co-Author: Implementing SugarCRM 5.x (Packt Publishing -- Sept. 2010)
    Blog: http://cheleguanaco.blogspot.com.
    Twitter: @cheleguanaco.

    ________
    | Projects: |_____________________________________
    |
    | CandyWrapper (.NET Wrapper for SugarCRM SOAP API). Source now available on GitHub!
    | GoldMine to SugarCRM Express Conversion. Latest: 1.0.1.7 (Nov. 3, 2009)
    | CRM SkyDialer (Skype Integration). Latest: 1.0.2 (Feb. 17, 2010)
    | Round Robin Leads Assignment
    | Phone Number Formatter
    | CaseTwit (Twitter Integration)
    ______________________________________________

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Migrating to a new server
    By enzoweb in forum Installation and Upgrade Help
    Replies: 1
    Last Post: 2010-08-06, 05:26 AM
  2. Migrating to another server
    By david_zetade in forum Installation and Upgrade Help
    Replies: 4
    Last Post: 2009-10-04, 05:12 PM
  3. Replies: 2
    Last Post: 2009-02-18, 01:19 AM
  4. Migrating from one server to another
    By trejkaz in forum Installation and Upgrade Help
    Replies: 1
    Last Post: 2007-03-19, 12:16 AM
  5. Migrating from one server to another
    By marketingsnap in forum Help
    Replies: 2
    Last Post: 2007-01-18, 07:35 AM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •