Missing Email Templates in Email Marketing Module

[Haran]

When I try do add a template to a campaign in the Email Marketing module sugar shows me (Email Template dropdown list) only the first 3 email templates I have in my system.

I've tried a quick repair from the admin panel but nothing happened.


Help me please,
Haran

[Olesya]

I've got the similar problem - from the Email Template dropdown list i can see only the 2 default email templates (i can create them but they don't appear in campaigns Template dropdown list). Any suggestions?

[D.Hawk]

Haran & Olesya, did you guys verify that the template was actually created? I ask this because perhaps you forgot to fill out a field that was required and with that the template would not be created.

[Olesya]

The only required field is the name and i've surely filled it. Can it happen because of the language paсkage (i use CRM in russian)? Or may be there're exist some additional settings for templates which i haven't activated?

[D.Hawk]

You can try to test to see if the language pack is the problem. Just log into sugar with the normal English language and redo exactly what you did to create the template in the russion language, if it works then you can be sure it's a langpak problem.

[IdealConcepts]

I'm having the same issue, and have just the standard (english) language. I only see the first 2 default email templates in the campaign dropdown. I have the latest version of Sugar installed. Any ideas? Really frustrated, this is the only forum posting I'm finding on this, and I can solve the issue.

[jervin]

I'm having this problem too.

I'm running 6.1.4 btw.