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Thread: Missing eMails

  1. #1
    dguedry is offline Junior Member
    Join Date
    Jul 2006
    Posts
    1

    Default Missing eMails

    I've had SugarCRM up and running for awhile now. It's only recently we've noticed a problem :

    On some accounts, new emails aren't always picked up by Sugar (even though they successfully make it to the POP3 inbox). In Sugar, I've tried changing the access type from IMAP to POP3 and it makes no difference... still, only ~70% of emails get to Sugar. Note : there are no external clients accessing these accounts, so nothing is marking them as "read' nor are they being deleted from the inbox... the messages are all there.

    Ever seen anything like this? any suggestions? ideas?

    OS : Linux 2.6.9-34.ELsmp
    Sugar version : 4.2.1 (recently upgraded from 4.1 hoping to magically fix issue... no dice)
    Webserver : Apache 1.3.34
    PHP version : 4.4.2
    MySQL version : 4.1.18-standard


    Thanks

  2. #2
    clint's Avatar
    clint is offline Sugar Team Member | Forums Lead Moderator
    Join Date
    Aug 2004
    Location
    Silicon Valley
    Posts
    2,120

    Default Re: Missing eMails

    Try 4.2.1 patch A which we just posted.

    See this thread for links to the release notes and the bits.
    Sugar Developer Zone - developer resources | Sugar University - user and admin training
    Sugar Docs - user and admin documentation |
    Sugar Bug Tracker - Enter or view bugs
    SugarForge- open source modules, themes, lang packs | SugarExchange - commercial extensions

    Clint Oram
    Chief Technology Officer and Co-founder
    SugarCRM

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