Module Loader Failure ie nusoap timeout

[etalley]

There have been a few posts about this issue on the forum and to date I have not seen a suitable solution yet so I am going to repost with the most current information that I have put together to see if this will jog some better detailed help from someone.

Symptom: Clicking on Module Loader causes Sugar to hang indefinitely, also exhibited at initial install
System: SLES9 service pack 3 (SUSE)
Sugar 4.5.1e, MySQL 5.02, PHP 5

Upon clicking on the link the logfile shows: USING HTTPS TO CONNECT TO HEARTBEAT
this is posted when a nusoap client is trying to be created connecting to https://updates.sugarcrm.com/heartbeat/soap.php, while my windows dev box handles this without issue there seems to be a bug with the linux version that causes the handshake to fail.
the check_now() function in Updater_utils.php seems the likely candidate for this issue.
So there are two issues that I can see can be done:
1. remove the functionality communicating with updates.sugarcrm.com, something that doesnt bother me in the least I just havent sat down and figured out how to cleanly pass back a dummy object and tested it fully.
2. fix whatever bug is in the nusoap.php file that causes the handshake to fail

Does anyone have a definite fix for this issue?

Any direction would be greatly appreciated.

[michaelest]

check your apache error log.

chances are that you'll see some errors defining which php modules are being called but not loaded.

When I ran into the 'HEARTBEAT' issue, it was because I was screwing around with my extensions and commented out the SPL.SO module (Unix). I uncommented it and it went away.

Good luck.

- Michael

[chrisotn]

There have been a few posts about this issue on the forum and to date I have not seen a suitable solution yet so I am going to repost with the most current information that I have put together to see if this will jog some better detailed help from someone.

Symptom: Clicking on Module Loader causes Sugar to hang indefinitely, also exhibited at initial install
System: SLES9 service pack 3 (SUSE)
Sugar 4.5.1e, MySQL 5.02, PHP 5

Upon clicking on the link the logfile shows: USING HTTPS TO CONNECT TO HEARTBEAT
this is posted when a nusoap client is trying to be created connecting to https://updates.sugarcrm.com/heartbeat/soap.php, while my windows dev box handles this without issue there seems to be a bug with the linux version that causes the handshake to fail.
the check_now() function in Updater_utils.php seems the likely candidate for this issue.
So there are two issues that I can see can be done:
1. remove the functionality communicating with updates.sugarcrm.com, something that doesnt bother me in the least I just havent sat down and figured out how to cleanly pass back a dummy object and tested it fully.
2. fix whatever bug is in the nusoap.php file that causes the handshake to fail

Does anyone have a definite fix for this issue?

Any direction would be greatly appreciated.

The patch in this post still works for me (now at 4.5.1f):

http://www.sugarcrm.com/forums/showp...00&postcount=4