Module Loader - Invalid cache/upload folder

[caldawn77]

Hi Experts,

I am a newbie in Sugar, just finished install Sugar in a IIS server, with PHP 5.1.5 and MySQL 5.0.

Whenever I try using the "Module Loader", it keeps giving me a message, for example "Specified directory '' for zip file 'C:\Inetpub\wwwroot\sugarcrm/cache/upload/EsendexSMS_v0.2.zip' extraction does not exist." right after I click the "UPLOAD" button in the "Install from Local File" tab. Understand that that's because of the "/" and "\". May I know if there is anyway that I can resolve this?

Please help~

[caldawn77]

Hi Experts,

Is there anyone can give some advise??

[HolmesA]

Can you post the exact message that you are experiencing?

I am not sure there is a problem because of the slash signs. Windows can process both forward and back slashes properly. You should check the permissions as this is the most probable cause.

Here are a couple of simple steps to help detect the issue:

1. put this path 'C:\Inetpub\wwwroot\sugarcrm/cache/upload/ into windows explorer by copy/pasting it. See if you get the folder browsed.

2. put "'C:\Inetpub\wwwroot\sugarcrm/cache/upload/EsendexSMS_v0.2.zip" into windows explorer by copy/pasting it after you try uploading the file. If it is not there then you should work into the permissions direction.

Let me know if this helps.

[caldawn77]

Hi,

I have checked the permission for the cache/upload, all are allowed "WRITE" to "Internet Guest Account".

Then error message that I am still getting now is "Specified directory '' for zip file 'C:\Inetpub\wwwroot\sugarcrm/cache/upload/EsendexSMS_v0.2.zip' extraction does not exist.". I am confirm that the file is inside the folder.

I have done the 2 test that you have mention. It works fine.

[GameboyRMH]

You could try extracting the ZIP file into custom/modulebuilder/packages/

Then open the Module Builder, if you can see the package from there just deploy it. I don't know for sure if this will work but it should. If it doesn't work just remove the files you extracted.

[caldawn77]

Nope, it does not work. Please HELP~~!!!

[caldawn77]

Hi Experts,

Found that the error message actually comes from the zip_utils.php under this include/utils as shown below:
function unzip_file( $zip_archive, $archive_file, $to_dir ){
if( !is_dir( $to_dir ) ){
die( "Specified directory '$to_dir' for zip file '$zip_archive' extraction does not exist." );
}

$archive = new PclZip( "$zip_archive" );
if( $archive->extract( PCLZIP_OPT_BY_NAME, $archive_file,
PCLZIP_OPT_PATH, $to_dir ) == 0 ){
die( "Error: " . $archive->errorInfo(true) );
}
}

Guess the $to_dir does not actually hold any value during the execution. Is that normal?

[caldawn77]

Hi Experts,

Found that the error message actually comes from the zip_utils.php under this include/utils as shown below:
function unzip_file( $zip_archive, $archive_file, $to_dir ){
if( !is_dir( $to_dir ) ){
die( "Specified directory '$to_dir' for zip file '$zip_archive' extraction does not exist." );
}

$archive = new PclZip( "$zip_archive" );
if( $archive->extract( PCLZIP_OPT_BY_NAME, $archive_file,
PCLZIP_OPT_PATH, $to_dir ) == 0 ){
die( "Error: " . $archive->errorInfo(true) );
}
}

Guess the $to_dir does not actually hold any value during the execution. Is that normal?

Besides, this is what I found in Sugar Wiki. http://www.sugarcrm.com/wiki/index.p...=Zip_utils.php