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Thread: Module loader panels are blanks

  1. #1
    jdavoust is offline Junior Member
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    Default Module loader panels are blanks

    Hi,

    I'm running SugarCRM 4.5.1.j.

    Since some time (may be since last upgrade from 4.5.1i to j), I cannot access to module loader anymore.
    Both panels, below and above the upload button are blanks.

    Any help is welcomed.

    Thanks and regards,

    Jean Davoust

  2. #2
    Angel's Avatar
    Angel is offline Sugar Community Member
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    Default Re: Module loader panels are blanks

    I think what you mean is that you don't see any information pertaining to modules that were previously installed. Is that correct? Because it sounds like you are able to open the module loader without problem.

    If the upgrade_history table somehow got blanked out during the upgrade, that would cause your list of previously installed modules to become blank. That's one possible reason that would explain it, assuming that's the problem you are referring to.
    Regards,

    Angel Magaņa
    Co-Author: Implementing SugarCRM 5.x (Packt Publishing -- Sept. 2010)
    Blog: http://cheleguanaco.blogspot.com.
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  3. #3
    Billwobo is offline Sugar Community Member
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    Default Re: Module loader panels are blanks

    I have a similar problem.

    I had a list of modules in my Module Loader, then I uploaded a custom module from my Sugar Test system. Then the list went blank.

    This Test Sugar system is 5.1 and the company's system is 5.0. Could it be that? The list in my 5.1 Test system is also blank. It has been blank since the upgrade. Even though I tried uploading several modules from SugarForge.

  4. #4
    jdavoust is offline Junior Member
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    Default Re: Module loader panels are blanks

    Angel,
    Thanks for your answer, and my apologize for the delay to reply.
    What I mean by blank panels is that both panels doesn't contains anything, even an empty grid with titles: "Name", "Type"...
    Upgrade_history table is not empty, and contains upgrades I did.

    Best regards,
    Jean

  5. #5
    lowJack01 is offline Sugar Community Member
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    Default Re: Module loader panels are blanks

    I'm wondering if this blank page might be caused by a problem I've recently run into (5.0.0f) - a php error and a warning. Do you have php error display turned on?

    The error I was seeing indicated that the manifest name was not properly renamed, I renamed it manually and cleared the error.

    Disclaimer: I haven't been playing around with the module loader for very long, and I recognize some more brilliant people than me on this thread already.
    Thank you,

    Jackie Trent
    Independent Contractor
    Sugar - 5.0.0d, 5.0.0f
    PHP Version 5.1.6
    MySQL 5.0.58

  6. #6
    bstonehill is offline Sugar Community Member
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    Default Re: Module loader panels are blanks

    Quote Originally Posted by Billwobo
    I have a similar problem.

    I had a list of modules in my Module Loader, then I uploaded a custom module from my Sugar Test system. Then the list went blank.

    This Test Sugar system is 5.1 and the company's system is 5.0. Could it be that? The list in my 5.1 Test system is also blank. It has been blank since the upgrade. Even though I tried uploading several modules from SugarForge.
    I had the same problem in 5.1RC after using module loader to load a custom module made with module builder in 5.1RC. It also did the same thing if I used module builder to load the module builder project. I think this is a bug in 5.1. I was able to get around it by building the module in the same instance of 5.1 and then using deploy instead of publishing and loading. I'm not sure why this is.
    Sugar Version 5.1.0a
    PHP 5.2.5
    MySQL 5.0.37

  7. #7
    jdavoust is offline Junior Member
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    Default Re: Module loader panels are blanks

    Not sure this is the same problem.

    Jackie,
    I sincerelly don't know if php error display is turned on or off.
    How to turn php error display on?

    Regards,

    Jean

  8. #8
    jdavoust is offline Junior Member
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    Thumbs up Re: Module loader panels are blanks

    For your information (in case you encounter the same problem), I solved my issue by upgrading to the last stable release of Sugar.
    May be this issue was due to a precedent upgrade/module not correctly loaded.

    Regards,

    JD

  9. #9
    Jeff.Held is offline Junior Member
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    Smile Re: Module loader panels are blanks

    I am using SugarCMR5.1RC and have the same problem. For some reason copying the files from one computer or install to another freaks out the ajax in the module loader. I fix the problem by modifying the "PackageManagerDisplay.php" file in this location:
    ModuleInstall\PackageManager\PackageManagerDisplay .php

    It seems characters in the $module['description'] variable will break the ajax. Here is the 454 line before I changed it:
    $description = str_replace(chr(13).chr(10), ' - ', $module['description']);

    So escape them in some fashion, I did it like this (my quick fix):
    $description = urlencode($module['description']);

    Now the description reads bad, but does anyone care?

    I tested this on my Windows WAMP install and my production Gentoo Linux server (Lighttpd, PHP5.2.6).

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