My Pipeline not calculating correctly

[BriteComputers]

The My Pipeline Dashlet is not correctly displaying opportunities for our employees. On a select few stages, there is nothing showing when there should be over $100k. Has anyone else had this issue? Is there any way I can trouble shoot this?

Would the naming of our stages have anything to do with it? We have a / in the name of a couple stages.

Thank you.

[danccg]

only time this happened to me it was the refresh button on the dashboards... so that when we updated everything you still have to go and manually update it all

[Subrat]

Hi......
I think u have added some new options in your sales stage list, that's why u r facing the prob, u 1st delete the pipeline from the home page and then go to my account and click on "reset my default home page". do this , it'll work..

Subrat

[BriteComputers]

Hi......
I think u have added some new options in your sales stage list, that's why u r facing the prob, u 1st delete the pipeline from the home page and then go to my account and click on "reset my default home page". do this , it'll work..

Subrat

I tried your recommendation, but the numbers have not changed.

We added and changed sales stages after we installed SugarCRM. I think that maybe our naming convention in causing the problem. Here are our stages:

Prospecting - Works Fine
Needs Analysis - Works Fine
Preliminary Proposal/Quote - DOES NOT WORK
Evaluation - Works Fine
Final Proposal/Price Quote - DOES NOT WORK
Negotiation/Review - Works Fine
Awaiting PO - Works Fine
Closed Won - Works Fine
Closed Lost - Works Fine

Also, the old sales stages that are still in the database do not show on this pipeline report. What files should I begin to investigate to see if i can make this report more dynamic? I have a feeling that the '/' is causing a problem when there is a space in a sales stage.