My Portals - only admin can access

[jbalyo]

Please help - For some reason, only the administrator can enter the My Portals view. All other users see this:

Warning: You do not have permission to access this module.

I am on Sugar Professional 5.2.0a

I do not see anything in the Role Manger that would allow me to give or revoke access to the My Portal tab.

I have set two global links in My Portal, but nobody else can access that module. What's gone wrong?

Any help or ideas are appreciated.

Thanks,
James

[matthew]

I recommend doing a backtrace.

It looks like the error is coming from include/MVC/View/views/view.noaccess.php

Altering it to do a backtrace will enable to chase the initial call that's causing it. Also, checkout xdebug for debugging

 <?php
/*********************************************************************************
 * The contents of this file are subject to
 * *******************************************************************************/
require_once('include/vCard.php');

class ViewNoaccess extends SugarView{
    var $type ='noaccess';
    function ViewNoaccess(){
         parent::SugarView();
     }
     
    function display(){

        echo '<p class="error">Warning: You do not have permission to access this module.</p>';
        $trace = debug_backtrace();
        print "<pre>"; print_r($trace); print "</pre>";die();
     }
}
?>  

PS: you can't run w/ this code in production btw.

[jbalyo]

Well, it's a bug. A few of my active users have become "corrupted" somehow, and Documents and a bunch of other things just do not appear in their privilege matrix when you log into their account (I can see it from admin, and even change it) ... if I duplicate a corrupted user into a new account, it solves the problem... but then that salesperson loses all his attached data.... not good.

This is an ugly bug. I don't even know how to log it as a bug, though, since it seems to happen randomly to my users (and sometimes to modules as well).