Results 1 to 3 of 3

Thread: MySQL error 1054 on account details - ONLY as non-admin user

  1. #1
    yoggiecrm is offline Member
    Join Date
    Dec 2006
    Posts
    7

    Default MySQL error 1054 on account details - ONLY as non-admin user

    Hi all,
    We haven't had SugarCRM for too long, and we're still learning the ropes.

    Could anyone assist with the annoying problem we're having?

    Any user who ISN'T admin gets the following error in any account details page, right after the "Description" field title:

    Error running count query for Account List: Query Failed:( SELECT count( DISTINCT threads.id) FROM threads INNER JOIN team_memberships team_memberships ON threads.team_id = team_memberships.team_id AND team_memberships.user_id = 'c86cd0f2-76db-0822-7795-456c8cb985d1' AND team_memberships.deleted=0 INNER JOIN accounts_threads ON (threads.id=accounts_threads.thread_id AND accounts_threads.account_id='daede6ed-e348-8335-0344-457ced0cc7c4') where ( accounts_threads.deleted=0 AND threads.deleted=0) AND threads.deleted=0 )::MySQL error 1054: Unknown column 'threads.team_id' in 'on clause'

    This problem doesn't exist when using the admin user.

    Please help!

    Thanks in advance!

  2. #2
    JoeAcunzo is offline Junior Member
    Join Date
    May 2007
    Posts
    1

    Default Re: MySQL error 1054 on account details - ONLY as non-admin user

    We're getting the exact same error. Did you ever find a solution?

    I believe this began after upgrading from the Open Source version to the Professional version, but not 100% sure about that. I checked the "threads" table, and in fact, the "team_id" column is not in the table.

  3. #3
    kbrill's Avatar
    kbrill is offline SugarCRM PS Engineer
    Join Date
    Jul 2004
    Location
    St Louis, MO
    Posts
    3,183

    Default Re: MySQL error 1054 on account details - ONLY as non-admin user

    The problem for Joe turned out to be the OS version of the Forums module. After uninstalling it all was fixed. Then you can install the PRO version of the fourms module.
    Kenneth Brill - Help Forum Moderator

    I do not respond to 'Private Messages'. Please email me directly instead

    When asking for help, PLEASE give us your Server Information and Version Numbers as asked for on the 'Post New Message' screen as well as any JavaScript errors shown at the bottom of the browser window.
    Help us Help You

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Replies: 7
    Last Post: 2007-02-14, 03:48 PM
  2. MySQL error/no workflow notifications
    By rlbyrd in forum Help
    Replies: 1
    Last Post: 2006-09-11, 09:14 PM
  3. FreeBusy works for user Admin only?
    By tj@estreet.com in forum General Discussion
    Replies: 1
    Last Post: 2006-07-18, 04:44 PM
  4. Replies: 2
    Last Post: 2005-10-20, 07:05 AM
  5. Cannot Login
    By Dillon in forum Help
    Replies: 16
    Last Post: 2004-10-13, 02:52 AM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •