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Thread: MySQL Error after logging a call on an Opportunity

  1. #1
    acelmanaged is offline Member
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    Exclamation MySQL Error after logging a call on an Opportunity

    Afternoon all,

    I have today upgraded my 6.0.3 installation to 6.1.0, the upgrade was seamless with no apparent warnings. The upgradeWizard.log can be provided if needed.

    Now when I go to an Opportunity into detail view it looks correct up until the point where I "Log a Call" upon adding a call the Opportunity detail view now appears with the summary at the top followed immediately by the following error:

    MySQL Error 1054: Unknown column 'notes.assigned_user_id' in 'field list'

    Can anyone shed any light on this please, I have tried searching Google but I find nothing on this error message only similar errors and I don't want to start hacking my files to resolve the issue.

    Thanks in Advance!
    Applied Computing & Engineering Ltd
    Design & Manufacturing Simulation

    Specialists in High Performance Computing, Computational Flow Dynamics, Finite Element Analysis, Robotic Simulation and Design

  2. #2
    acelmanaged is offline Member
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    Default Re: MySQL Error after logging a call on an Opportunity

    Anyone got any thoughts on this one?
    Applied Computing & Engineering Ltd
    Design & Manufacturing Simulation

    Specialists in High Performance Computing, Computational Flow Dynamics, Finite Element Analysis, Robotic Simulation and Design

  3. #3
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: MySQL Error after logging a call on an Opportunity

    Do you have any customization on Calls module?
    Can you provide the zipped custom/modules/Calls/ folder?
    Are you using CE or PRO version?

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  4. #4
    acelmanaged is offline Member
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    Default Re: MySQL Error after logging a call on an Opportunity

    Thanks for the reply Andopes, there is no customisation of the Calls module, however there is of the Opportunities.
    I am using the CE version.

    I've zipped my entire /custom/modules folder and it should be attached.
    Attached Files Attached Files
    Last edited by acelmanaged; 2010-12-13 at 01:17 PM. Reason: Added version of Sugar
    Applied Computing & Engineering Ltd
    Design & Manufacturing Simulation

    Specialists in High Performance Computing, Computational Flow Dynamics, Finite Element Analysis, Robotic Simulation and Design

  5. #5
    acelmanaged is offline Member
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    Default Re: MySQL Error after logging a call on an Opportunity

    Hi Andopes have you managed to take a look at the customisations folder?

    Is there anything else that you might need to take a look?
    Applied Computing & Engineering Ltd
    Design & Manufacturing Simulation

    Specialists in High Performance Computing, Computational Flow Dynamics, Finite Element Analysis, Robotic Simulation and Design

  6. #6
    acelmanaged is offline Member
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    Default Re: MySQL Error after logging a call on an Opportunity

    Happy New Year guys and girls!

    Anyone seen this before?
    Applied Computing & Engineering Ltd
    Design & Manufacturing Simulation

    Specialists in High Performance Computing, Computational Flow Dynamics, Finite Element Analysis, Robotic Simulation and Design

  7. #7
    IncassoPartners is offline Junior Member
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    Default Re: MySQL Error after logging a call on an Opportunity

    Hi there,

    We also encountered a similar error message (MySQL error 1054: Unknown column 'notes.assigned_user_id' in 'field list') after upgrading the 6.0 CE to 6.1 CE as a preparation before upgrading to the Pro version. We get the error after clicking on some (not all!) Contacts and some Accounts. Upgrading process went smooth and no indication of a problem, but alas. Hope SugarCRM devs can shed some light on this. I'm contemplating doing a fresh install of 6.1 Pro (where we are upgrading to eventually) in the hope of getting rid fast of this problem.

  8. #8
    IncassoPartners is offline Junior Member
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    Default Re: MySQL Error after logging a call on an Opportunity

    Update:

    After searching for the cause, I saw a reference to the Admin Repair Tool and ran it. I saw in the script that the Repair Tool generated that a column assigned_user_id would be added to the table notes, hence I suspected and hoped that would do the trick. For us it seems to have worked.

  9. #9
    acelmanaged is offline Member
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    Default Re: MySQL Error after logging a call on an Opportunity

    Quote Originally Posted by IncassoPartners View Post
    Update:

    After searching for the cause, I saw a reference to the Admin Repair Tool and ran it. I saw in the script that the Repair Tool generated that a column assigned_user_id would be added to the table notes, hence I suspected and hoped that would do the trick. For us it seems to have worked.

    I re-ran the admin repair tool and this time it worked for me, my oppotunities all appear correct

    Thanks IncassoPartners
    Applied Computing & Engineering Ltd
    Design & Manufacturing Simulation

    Specialists in High Performance Computing, Computational Flow Dynamics, Finite Element Analysis, Robotic Simulation and Design

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