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Thread: need to add CC and/or BCC to notifications

  1. #1
    rpeck559 is offline Junior Member
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    Default need to add CC and/or BCC to notifications

    Can anyone direct me to where I would go to add CC and BCC to all the system notification emails, and to campaign emails. I use SMTP to exchange server to send all mails from SugarCRM, and I'm not getting archival copies on exchange. I thought an easy way to do this would be to BCC to another address where I collect everything at an inbox.
    Thanks.

  2. #2
    PeterKidson is offline Sugar Community Member
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    Default Re: need to add CC and/or BCC to notifications

    Yes, seems a glaring omission this. What I did was add a custom multiple-choice dropdown field, with text values preset to the valid user names. Not ideal, but works.

  3. #3
    rpeck559 is offline Junior Member
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    Default Re: need to add CC and/or BCC to notifications

    Thanks. I'm a little confused about your answer. I understand the concept of adding a multiple-select dropdown. But how do you tie this into something the system notifier understands as an email address to send to?

  4. #4
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: need to add CC and/or BCC to notifications

    You should need to modify the method get_notification_recipients on data/SugarBean.php, but this approach is not an upgrade safe one.

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    André Lopes
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