SugarCRM 4.5.1f
I have users that go down a list of leads and mark the status as recycled if no contact is made. The problem is that when they go back and filter for recycled items to re-call them they would remark or leave the status as recycled, which leaves the same leads at the top of the list. I need a way to keep them marked as recycled (or in a "recycled pool" at least) but allow them to temporarily remove it from the list or move it to the bottom. I'm not sure where to even begin, I would greatly appreciate any ideas anyone might have.
Thanks in advance!


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