Need some help with imap

[ccraven]

I recently asked my webhost to install "the IMAP c-client libraries to be enabled/compilled with PHP". They said they did so but I am still receiving the error "Inbound Email cannot function without the IMAP c-client libraries enabled/compiled with the PHP module. Please contact your administrator to resolve this issue."

I am not an expert by any means with server configuration but I opened up phpinfo() and saw that mod_imap was installed as an Apache module. I am guessing that this means they installed it in to Apache instead of in to PHP and is the reason I am continuing to see this error.

If I am correct in this assumption what should I specifically ask for from my webhost and are there any other settings I should request them to change at the same time so I can stop pestering them?

Thank you

My system:
O/S: Some flavor of linux
Sugar: Version 4.5.0f
Webserver: Apache 1.3.37
PHP: Version 4.4.4
MySQL: MySQL 4.1.21

[toddr1234]

Did you ever figure this out?

[ccraven]

Not yet. I hate bugging my webhosts unless it is absolutely necessary.

I am hoping someone can confirm that they had installed imap in to Apache and not in to PHP as I requested, before I renew the ticket.

[rickcrites]

Not yet. I hate bugging my webhosts unless it is absolutely necessary.

I am hoping someone can confirm that they had installed imap in to Apache and not in to PHP as I requested, before I renew the ticket.

From what I know about the subject, it sounds to me as though they installed it right. PHP runs on top of Apache and I believe that modules like IMAP are supposed to show as loaded in Apache.

Best,

[simple]

Hi

On our Sugar system (Debian Linux, Apache 1.3, PHP 4.3.10) IMAP connections are working. We don't have mod_imap loaded as module.

In our phpinfo() output when I search for "imap" it is found in:

(Main section)
Configure Command: .....'--with-imap=shared,/usr' '--with-imap-ssl' ......

And in section:

imap
----------------------------------------
IMAP c-Client Version: 2001
SSL Support: enabled
Kerberos Support: enabled


I looks like they did not install the php4-imap libs...

[ccraven]

simple,
Thank you for the info. I will contact my host and see if they can install the php4-imap libs.

Thank you again for your help guys.