Need urgent help i'am new at this

[asmase]

Asmase needs help with the following : i try to upload and install language paks or modules but always witt e same result the error message that i get in the log is:

Warning: copy(include/generic/SugarWidgets/SugarWidgetJCRMSubPanelIcon.php) [function.copy]: failed to open stream: Permission denied in /home/asmase/domains/asmase.com/public_html/helpdesk/ModuleInstall/ModuleInstaller.php on line 1071
Failed to copy /home/asmase/domains/asmase.com/public_html/helpdesk/cache/upload/upgrades/temp/S6L0Ms/widgets/SugarWidgetJCRMSubPanelIcon.php include/generic/SugarWidgets/SugarWidgetJCRMSubPanelIcon.php


what can i do to solve this nothing works

[susiewilliams]

Hi there,

From the looks of the error messages, you seem to have a permissions problem somewhere. Check out these wiki articles:

Windows/IIS Permissions
Linux Permissions

[asmase]

yes thanks a lot i looked at it fro a long time but did not understand even set it in config.php to 777 , but i changed it to 666 and it seems to work , thanks a lot for the help