network config problem cannot ping or login

[fdisk]

I have installed the ISO version of sugar- 4.2.1b and am having some problems accessing the CRM app on my network.

this is my network config;

sugar is on 192.168.2.9 with a netmask of 255.255.255.0
my router/gatway is 192.168.2.1
Primary DNS server is 192.168.2.4 (windows box- can ping the hostname crm.mycompany.com)
Secondary DNS is the ISP (confirmed that that is working)

hostname; crm.mycompany.com (mycompany.com is just what I am using here)

I cannot ping 192.168.2.9 (my sugar install box)
I can login to the app but only if I am connected directly- no web.

Router is configured correctly, to make sure I forwarded the port to another server on the network and got thru OK.

The only other thing I can think of is that is running on a VMware GSX server- but this has no effect on the 3 other servers because they are all set up the same as above, but with different IP's. This is the only linux box I have going right now, and I am a bit rusty.

when logged in as root I cannot ping router or dns server but when I ping crm.mycompany.com I get 127.0.0.1 and that it is alive.

any ideas?

[fdisk]

I have also tried with the rpath vmware appliance- and it seems it assigns a automatic IP,
and I cannot ping that either.

[nathanbthomas]

You may want to try changing the Ethernet settings in the vmware install from Bridged to NAT. If that does not work, let me know and I'll look into this a bit more (it would be great in that case to see more details about your installation and networking configurations)