New Install - php.ini - session.save_path error

[shayema]

I'm working on a new install of the sugarcrm community edition. During the system check I got the following error:
The session.save_path setting in your php configuration file (php.ini) is not set or is set to a folder which did not exist. You might need to set the save_path setting in php.ini or verify that the folder sets in save_path exist.

I checked the session.save_path on the php.ini file and the directory it points to exists and is set to the user/group for apache.

Any suggestions on this?
Thanks

[routledge]

Hi there

Reset the path and restart your web server, if this doesn't help let me know

[routledge]

Quick update, what OS are you using?

[PRX]

hello,

same error .

I checked the path name in php.ini session.save_path : /var/www/web1/phptmp/ (one php.ini per domain), I restarted Apache ; (On Debian)
Stuck.
Can you help ?

Regards

[routledge]

hello,

same error .

I checked the path name in php.ini session.save_path : /var/www/web1/phptmp/ (one php.ini per domain), I restarted Apache ; (On Debian)
Stuck.
Can you help ?

Regards

Hi there

well you shouldn't have to do this but it got me round this problem before. Move your php.ini file to the following location on your linux box /etc/php5/apache2/ then obviously change the path within the file to mirror the change in location. Then restart apache, if you are using a hosted box then you may not be able to do this.

Hope this has helped

John

[PRX]

Thank you for your help Routledge :

I change the Vhost Apache directive and come back to a standalone situation (I have this server dedicated for us), this does not change anything : see the message and the path taken into consideration. Debian version.
"
System Check Acceptance SugarCRM

Errors have been detected during compatibility check. In order for your SugarCRM Installation to function properly, please take the proper steps to address the issues listed below and either press the recheck button, or try installing again.
Component Status
Session Save Path Setting The session.save_path setting in your php configuration file (php.ini) is not set or is set to a folder which did not exist. You might need to set the save_path setting in php.ini or verify that the folder sets in save_path exist.
Note: Your php configuration file (php.ini) is located at:
/etc/php5/apache2/php.ini
"
I do not know what to do.

Regards.

[yoggi]

... any solutions? I stuck at the same point - Ubuntu-Server
phpinfo() says: session.save_path /var/lib/php5

seems to be ok, but Sugar doesn t like it - why


sort it: was an open_basedir restriction. I hat to include the path in the httpd.include

[PRX]

Hello,

I found finally that is because the user you are as web browser (on a Debian it is www-data (httpd user and group)) is not of the same group as the one of /var/lib/php5/phptmp.

Depending of the owner/group of this directoty, you avec to add the httpd user (www-data perhaps) to the group of /var/lib/php5/phptmp.

Best regards

Will