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Thread: New installation sugarcrm 4.5

  1. #1
    sdefabrizio is offline Sugar Community Member
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    Default New installation sugarcrm 4.5

    Installed PHP 5.1.6
    IIS 5.1
    Mysql

    when I lunch http:/ipaddress/install.php

    during the check test it says that mysql is "not available"

    But through mysql administrator I can login and see everything.

    Any suggestion pls ???

    Bye

  2. #2
    stevec is offline Sugar Community Member
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    Default Re: New installation sugarcrm 4.5

    AS you're using the windows version of php, make sure you have the mysql module enabled in the php.ini file (look for the commented out reference to mysql.dll). you'll need to restart the webserver after the change to the ini file.

  3. #3
    sdefabrizio is offline Sugar Community Member
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    Default Re: New installation sugarcrm 4.5

    mhh
    sorry still getting same error !

    I take out the comment from

    extension = php_mysql.dll


    any other suggestion is appreciated pls

    Bye

  4. #4
    stevec is offline Sugar Community Member
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    Default Re: New installation sugarcrm 4.5

    Yes - create a file called phpinfo.php with the contents:

    Code:
    <?php
    phpinfo();
    ?>
    Place it in an accessible part of the web server and browse to it. It will give all details of loaded modules and location of the php.ini file being used. Will help confirm details.

    Al;so, make sure the php_mysql.dll file is in the correct location.

  5. #5
    sdefabrizio is offline Sugar Community Member
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    Default Re: New installation sugarcrm 4.5

    the php_mysql.dll was in the original position when I installed php.
    Should be in the first position of the extensions or what ?

    Thank you very very much

  6. #6
    sdefabrizio is offline Sugar Community Member
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    Default Re: New installation sugarcrm 4.5

    i do not see any mysql result when I query the php version etc.
    maybe php is not loading the mysql extension ?

  7. #7
    stevec is offline Sugar Community Member
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    Default Re: New installation sugarcrm 4.5

    Sorry - no, I mean make sure the php_mysql.ini file is in a place on the web server where it can be read. You're right, it looks like it's not being loaded.

    This might help:

    http://www.ee99ee.com/blog/?p=7

  8. #8
    sdefabrizio is offline Sugar Community Member
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    Default Re: New installation sugarcrm 4.5

    sorry but i do not have php_mysql.ini !!!

  9. #9
    stevec is offline Sugar Community Member
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    Default Re: New installation sugarcrm 4.5

    not enought coffee so far this morning - I mean the php_mysql.dll file

  10. #10
    sdefabrizio is offline Sugar Community Member
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    Default Re: New installation sugarcrm 4.5

    sorry i can suggest you some very good italian pasta !!!

    i will carry on with tests in the afternoon.

    Bye

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