I've just installed Sugar CRM Community - trying to get my head round it all
I'm reading the manual as we speak, but had a few questions I was hoping other could answer for me in the meantime:
1. Adding a new customers - how do I check if the same customer already exists?
I will have a small team of volunteers making contact with prospective customers - and don't want to have duplicate contacts
Is there something in Sugar that checks for duplication?
Let's say 2 users input the same client with slightly different spelt names, but have the same contact number - will the system picks this up and flag or something??
2. Email: I use google applications. For sending, I'm sure it's OK to send out one at a time
But, how about mass sending? I assume Google doesn't like this and stops it?
How do I overcome this? use another domain?
Thanks!
Omar


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